Dental office - Lead front desk receptionist

Job Overview
We are seeking a dynamic and highly organized Lead Front Desk Receptionist to serve as the welcoming face of our organization. In this pivotal role, you will manage front desk operations with enthusiasm and professionalism, ensuring a seamless experience for visitors, clients, and staff alike. Your leadership skills will shine as you oversee daily administrative functions, coordinate communication systems, and uphold exceptional customer service standards. This position offers an exciting opportunity to lead a team, streamline office processes, and contribute to a positive organizational environment. The ideal candidate is energetic, detail-oriented, bilingual (if applicable), and possesses a strong background in office management and administrative support.

Duties
Greet visitors and clients warmly, providing excellent customer service while managing check-in procedures
Supervise front desk staff, assigning tasks and ensuring efficient workflow throughout the day
Operate multi-line phone systems with professionalism, directing calls accurately and courteously
Manage appointment scheduling and calendar coordination using Microsoft Office and Google Workspace tools
Maintain accurate records through data entry, filing, proofreading, and updating databases such as QuickBooks or other office management software
Oversee office supplies inventory, place orders as needed, and ensure the front desk area remains organized and welcoming
Support administrative tasks including typing correspondence, supporting bookkeeping activities, and assisting with clerical duties such as photocopying and faxing
Skills
Proven experience in office management or administrative roles with strong organizational skills
Excellent customer service skills with professional phone etiquette and interpersonal communication abilities
Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace (Docs, Sheets), and data entry systems
Ability to handle multi-line phone systems efficiently while maintaining a friendly demeanor
Bilingual capabilities are highly desirable to serve diverse client needs effectively
Experience with QuickBooks or similar bookkeeping software is a plus for handling basic financial tasks
Strong time management skills with the ability to prioritize tasks in a fast-paced environment
Attention to detail for proofreading documents and maintaining accurate records
Previous experience as a dental or medical receptionist or personal assistant is advantageous for understanding specialized workflows
Join us as a Lead Front Desk Receptionist to make a meaningful impact by creating positive first impressions while leading our front desk team. Your energy and organizational expertise will help foster an inviting atmosphere where everyone feels valued. We are committed to supporting your growth through comprehensive training opportunities and a collaborative work environment. This paid position offers you the chance to develop your skills further while contributing to our organization’s success.

Pay: $20.00 - $22.00 per hour
Experience:
dental/medical: 1 year (Required)
Work Location: In person