Practice location
full-time 11 days ago

Dental Office Manager / Front Desk Coordinator

Western Dental Services

Anaheim, CA 92806
From 27/hr

About the Practice

N/A Team Members
Eaglesoft Software

Office Tour & Photos

Job Description

About Us
We are a general dental practice in Anaheim under new ownership. We're a small, tight-knit team focused on comprehensive general dentistry, and we're rebuilding the practice with updated technology and systems. We're looking for an experienced office manager who wants ownership of the front office rather than just a seat at it.

What You'll Do
Run the front desk greet and check process with our current team including checking in patients, answer phones, manage the schedule and fill open time
Verify insurance eligibility and benefits; present treatment plans and financial arrangements to patients
Submit and follow up on claims, appeal denials, and post insurance and patient payments
Manage A/R and patient collections, including Cherry patient financing enrollment
Run daily/monthly reports in Dentrix (production, collections, unscheduled treatment, recall)
Reactivate overdue recall and unscheduled treatment patients
Coordinate with the doctor and assistants on daily huddles and case flow
Order front-office supplies and manage vendor/lab correspondence
Maintain HIPAA compliance for patient records and correspondence
What We're Looking For
2+ years in a dental front office role; office manager or lead front desk experience strongly preferred
Dentrix proficiency
Working knowledge of dental insurance and medi-cal, PPO breakdowns, CDT coding, EOB reading, claim appeals
Comfortable presenting treatment fees and asking for payment
Bilingual English/Spanish preferred
Reliable, organized, and able to work independently in a small-office setting
Benefits
Matching 401(k)
PTO accrual after one year of employment
Paid federal holidays (select)
Pay range or salary depending on experience and will include monthly/yearly bonuses
To Apply
Apply through Indeed with your resume.

Pay: From $27.00 per hour
Benefits:
401(k)
Paid time off
Work Location: In person

Requirements

• Spanish
• English
• Medical office management
• HIPAA
• Appeals

About Western Dental Services

Western Dental provides accessible, high-quality dental services, from routine cleanings to advanced orthodontics. Their services are designed to support healthy smiles at every age, with a focus on personalized care, clear communication, and a welcoming environment.