Dental Office Manager/Front Desk Coordinator

Position Overview
We are seeking a friendly, organized, and detail-oriented Dental Front Desk Coordinator/Manager to join our team. This role is the first point of contact for our patients and plays a key role in creating a welcoming, smooth, and professional patient experience. The ideal candidate is personable, dependable, and comfortable managing schedules, insurance, and patient communication.

Key Responsibilities
Greet and check in/check out patients in a warm and professional manner
Answer phone calls and respond to patient inquiries
Schedule, confirm, and manage patient appointments
Verify dental insurance benefits and eligibility
Submit and track insurance claims and preauthorizations
Collect co-pays and process payments
Present treatment plans and financial arrangements to patients
Maintain accurate patient records in the practice management software
Coordinate with clinical staff to keep the schedule running efficiently
Handle patient reminders and recall systems
Support overall front office workflow and organization
Qualifications
Prior dental front desk or dental office experience required
Knowledge of dental insurance and billing strongly preferred
Experience with dental software (Archy, Dentrix, Eaglesoft, Open Dental, etc.) is a plus
Strong communication and customer service skills
Professional appearance and demeanor
Organized and detail-oriented
Comfortable discussing finances with patients
Ability to multitask in a fast-paced environment
Skills
Patient communication
Scheduling & coordination
Insurance verification
Billing & collections
Phone etiquette
Team collaboration
Compensation & Benefits (Customize)
Competitive hourly pay: Depends on experience
Bonus opportunities available
Paid time off
Dental benefits
Growth within the practice
Job Type: Full-time
Pay: $18.00 - $35.00 per hour
Benefits:
Dental insurance
Work Location: In person