Practice location
full-time 1 month ago

Dental Office Receptionist

Lakewood Kids & Adolescent Dentistry

1776 Avenue Of The States, Lakewood, NJ 08701
18 - 22/hr

About the Practice

N/A Team Members
Open Dental Software

Office Tour & Photos

Job Description

Overview
We are a Pediatric dental office and seeking a dedicated and professional Dental Office Receptionist to serve as the first point of contact for our dental practice. 2 years of experience is preferred, but we will train the right person. It is very important for us to find someone who provides excellent customer service, has a good work ethic, and is a quick learner.

The ideal candidate will possess excellent communication skills, a strong understanding of dental administrative procedures, and a commitment to providing outstanding patient service. This role involves managing patient interactions, scheduling appointments, verifying insurance, and maintaining accurate records within a fast-paced clinical environment. The successful candidate will demonstrate proficiency in electronic health record (EHR) systems, billing, and office management to support seamless clinic operations.

Responsibilities
Greet patients warmly and professionally, ensuring a positive experience from check-in to check-out.

Schedule patient appointments accurately using dental practice management software.

Verify insurance coverage and benefits, including health insurance knowledge and Medicare procedures.

Collect and process payments, perform medical collections, and handle billing inquiries efficiently.

Maintain and update patient records in electronic health records (EHR) systems while ensuring compliance with HIPAA regulations.

Manage multi-line phone systems with professionalism, practicing proper phone etiquette and effective communication skills.

Review documentation for accuracy, including CPT coding, ICD-9/ICD-10 codes, and care plans to ensure proper billing and recordkeeping.

Assist with administrative tasks such as filing, data entry, and managing electronic health records (EHR) management.

Support clinical staff by coordinating appointment flow and facilitating smooth office operations.

Uphold confidentiality policies related to medical records and clinical information in accordance with HIPAA standards.

Qualifications
Prior experience in a dental clinic or medical office environment is highly preferred; dental office experience is a significant advantage.

Strong knowledge of billing, insurance verification processes, and health information management systems
Familiarity with EMR/EHR systems for documentation review and recordkeeping.

Proficiency in Microsoft Office applications for administrative support tasks.

Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus.

Knowledge of dental terminology, medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and healthcare compliance policies including HIPAA standards.

Demonstrated clerical experience with multi-line phone systems, filing, typing (including 10 key typing), and office management tasks.

Strong organizational skills with attention to detail in documentation review and health information management.

Join our team as a Dental Office Receptionist to provide exceptional administrative support that ensures efficient clinic operations while delivering outstanding patient care in a professional environment committed to excellence.

Pay: $18.00 - $22.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Vision insurance
Work Location: In person

About Lakewood Kids & Adolescent Dentistry

Lakewood Kids and Adolescent Dentistry is dedicated to creating beautiful smiles for infants, children, and adolescents in a clean, comfortable, and inviting atmosphere. The practice prides itself on providing modern amenities and a cheerful setting to make patients feel at home. The friendly staff ensures a positive experience for every patient.

Position Closed

This job is no longer accepting applications.

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