full-time 7 days ago
Dental Office Receptionist
Hingham Shipyard Family Dental P.L.L.C.
350 Lincoln Street, Hingham, MA 02043
20 - 25/hr
About the Practice
N/A Team Members
Open Dental Software
Job Description
**Job Overview** We are seeking a highly organized and friendly Dental Receptionist to join our team. As the first point of contact for our patients, you will play a crucial role in ensuring a smooth and welcoming experience for everyone who walks through our doors. The ideal candidate will possess a strong understanding of medical terminology, have experience with medical scheduling and medical records, and be committed to delivering exceptional patient service. If you are passionate about the dental field and have a knack for multitasking, we encourage you to apply for this rewarding opportunity.
**Duties** - Manage patient flow, greet patients, and provide a warm welcome to our office. - Schedule appointments, perform check-in and check-out processes, and maintain accurate patient records. - Utilize Open Dental software to manage patient information and coordinate patient care. - Ensure compliance with HIPAA regulations to protect patient confidentiality. - Answer phone calls, respond to inquiries, and address patient concerns. - Provide exceptional patient service, responding to needs and addressing concerns in a professional and empathetic manner. - Assist with office administrative tasks, such as answering emails, maintaining supply inventory, and ordering office materials. - Collaborate with the dental team to ensure seamless patient care and communication.
**Experience** - Previous experience as a dental receptionist or medical receptionist is highly preferred. - Familiarity with Open Dental software is necessary. - Knowledge of medical records and medical scheduling practices is essential. - Must have a strong understanding of HIPAA regulations and patient confidentiality. - Excellent communication and interpersonal skills are required. - Ability to multitask and manage multiple responsibilities in a fast-paced environment. - High school diploma or equivalent is necessary; a degree in a related field is preferred.
**Skills** - Proficiency in Open Dental software. - Strong understanding of medical terminology and patient confidentiality. - Experience with medical records and scheduling practices. - Familiarity with HIPAA regulations. - Excellent patient service skills. - Ability to work effectively in a team environment. - Strong communication and interpersonal skills. - Proficiency in office software and phone systems. - Experience with office administration tasks. - Commitment to delivering exceptional patient care and customer service.
***This role is for our new location in Quincy, and you have the option to choose between full-time hours (Monday to Thursday, 8 AM to 5 PM) or part-time hours (Tuesday and Wednesday). Training will occur at our Hingham office for approximately one month.***
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Paid time off
Experience:
Customer service: 1 year (Required)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Ability to Commute:
Hingham, MA 02043 (Required)
Ability to Relocate:
Hingham, MA 02043: Relocate before starting work (Required)
Work Location: In person
**Duties** - Manage patient flow, greet patients, and provide a warm welcome to our office. - Schedule appointments, perform check-in and check-out processes, and maintain accurate patient records. - Utilize Open Dental software to manage patient information and coordinate patient care. - Ensure compliance with HIPAA regulations to protect patient confidentiality. - Answer phone calls, respond to inquiries, and address patient concerns. - Provide exceptional patient service, responding to needs and addressing concerns in a professional and empathetic manner. - Assist with office administrative tasks, such as answering emails, maintaining supply inventory, and ordering office materials. - Collaborate with the dental team to ensure seamless patient care and communication.
**Experience** - Previous experience as a dental receptionist or medical receptionist is highly preferred. - Familiarity with Open Dental software is necessary. - Knowledge of medical records and medical scheduling practices is essential. - Must have a strong understanding of HIPAA regulations and patient confidentiality. - Excellent communication and interpersonal skills are required. - Ability to multitask and manage multiple responsibilities in a fast-paced environment. - High school diploma or equivalent is necessary; a degree in a related field is preferred.
**Skills** - Proficiency in Open Dental software. - Strong understanding of medical terminology and patient confidentiality. - Experience with medical records and scheduling practices. - Familiarity with HIPAA regulations. - Excellent patient service skills. - Ability to work effectively in a team environment. - Strong communication and interpersonal skills. - Proficiency in office software and phone systems. - Experience with office administration tasks. - Commitment to delivering exceptional patient care and customer service.
***This role is for our new location in Quincy, and you have the option to choose between full-time hours (Monday to Thursday, 8 AM to 5 PM) or part-time hours (Tuesday and Wednesday). Training will occur at our Hingham office for approximately one month.***
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Paid time off
Experience:
Customer service: 1 year (Required)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Ability to Commute:
Hingham, MA 02043 (Required)
Ability to Relocate:
Hingham, MA 02043: Relocate before starting work (Required)
Work Location: In person
Requirements
• Medical documentation
• Medical scheduling
• Administrative experience
• Medical administrative support
• Availity
• Medical scheduling
• Administrative experience
• Medical administrative support
• Availity