Dental Office Receptionist

Job Summary
We are seeking an energetic and detail-oriented Dental Office Receptionist to join our dynamic dental practice. In this vital front-line role, you will be the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clerical tasks. Your enthusiasm and professionalism will help create a welcoming environment, ensuring smooth daily operations and patient satisfaction. The ideal candidate is highly organized, tech-savvy, and passionate about supporting both patients and the dental team.

Responsibilities
Greet patients warmly upon arrival, ensuring a positive first impression and a smooth check-in process
Manage appointment scheduling using dental practice management software, coordinating with clinical staff to optimize patient flow
Verify patient insurance coverage and assist with dental billing, including collections and claim submissions
Handle phone inquiries professionally, providing information about services, appointment availability, and insurance policies while practicing excellent phone etiquette
Maintain accurate medical records and electronic health records (EHR) management in compliance with HIPAA and clinical confidentiality policies
Review documentation such as care plans, treatment authorizations, and insurance claims for accuracy and completeness
Support administrative duties including filing, data entry with 10 key typing skills, and managing correspondence in Microsoft Office applications
Skills
Proven experience in medical office administration within a dental or clinical setting with strong clerical skills
Knowledge of Dentrix software and Dexis
Familiarity with dental billing processes including CPT coding, ICD-9/10 coding, Dental procedures, and dental health insurance policies
Excellent customer service skills with the ability to communicate clearly in bilingual environments if applicable
Strong organizational skills with attention to detail for documentation review and filing tasks
eProficiency in Dentrix (Word, Excel) along with basic computer skills for data entry and record keeping
Ability to handle sensitive patient information confidentially in accordance with HIPAA regulations
Experience working in a dental clinic environment is preferred; knowledge of dental terminology is a plus
Effective phone communication skills coupled with professional phone etiquette and courteous demeanor
Join our team to make a meaningful difference in patients’ lives by providing outstanding reception services! We value dedicated professionals who thrive in fast-paced environments while delivering compassionate care. This position offers an excellent opportunity to grow your career within a supportive healthcare setting focused on excellence.

Pay: $21.00 - $25.00 per hour
Work Location: In person