Dental Office Receptionist

Job Overview
We are seeking a professional and organized Dental Office Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations of the front desk. This role requires a friendly demeanor, strong administrative skills, and familiarity with dental office procedures and software. Prior experience in dental or medical office environments is highly preferred to ensure efficient handling of patient interactions, appointment scheduling, and record management.

Duties
Greet patients warmly and assist them with check-in and check-out procedures
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
Verify patient insurance information and update electronic medical records using Dentrix or Epic software
Collect payments, process billing, and handle administrative tasks related to patient accounts
Maintain accurate records using electronic medical records systems and ensure confidentiality
Schedule appointments efficiently while coordinating with dental staff to optimize daily workflow
Prepare and organize patient files for upcoming procedures or visits
Assist with administrative duties such as filing, faxing, and data entry as needed
Ensure the reception area remains clean, organized, and welcoming
Skills
Proven experience as a dental receptionist or in a similar front desk role within a dental or medical office setting
Strong knowledge of dental terminology and familiarity with electronic medical records systems such as Dentrix or Epic
Excellent communication skills, both verbal and written, with the ability to handle multi-line phone systems professionally
Proficiency in office software applications including Microsoft Office Suite
Ability to manage multiple tasks efficiently in a fast-paced environment
Exceptional organizational skills with attention to detail
Knowledge of insurance verification processes and billing procedures is a plus
Friendly demeanor with excellent customer service skills to create a positive patient experience
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing quality dental care. The successful candidate will demonstrate professionalism, adaptability, and a passion for helping patients feel comfortable and cared for during their visits.

Pay: $50,000.00-$80,000.00 per year
Benefits:
On-site parking
Work Location: In person