Dental office receptionist / assistant/ back office

Overview
Join our dynamic dental practice as a Dental Office Receptionist, Assistant, and Back Office Specialist! This energetic role is perfect for motivated individuals eager to provide exceptional patient care while managing administrative and clinical responsibilities. You will be the friendly face and efficient support system that keeps our office running smoothly, ensuring every patient experience is positive, professional, and seamless. If you thrive in a fast-paced environment, love working with people, and have a passion for healthcare, this opportunity is for you!

Duties
Greet patients warmly upon arrival and assist with check-in procedures to ensure a welcoming atmosphere
Manage patient scheduling using dental practice management software and coordinate appointments efficiently
Handle phone communication with professionalism, providing clear information and scheduling assistance
Maintain accurate and organized medical records, including filing, data entry, and electronic health records (EHR) management
Assist the clinical team with back-office tasks such as sterilization, preparing treatment rooms, and passing instruments during procedures
Support billing and coding processes by reviewing documentation, applying CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and medical billing codes accurately
Verify insurance coverage, process claims using systems like Epic, Meditech, Athenahealth, or eClinicalWorks, and ensure compliance with HIPAA confidentiality policies
Perform administrative duties including data entry with 10-key typing skills, managing patient files, and supporting health information management
Experience
Prior experience working in a dental clinic or medical office environment is highly preferred
Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks is essential
Demonstrated proficiency in medical coding (CPT, ICD-9/10), billing processes, and insurance claim submission
Familiarity with health insurance procedures including Medicare documentation review and care plan coordination
Excellent customer service skills with the ability to communicate effectively on the phone and in person; bilingual abilities are a plus
Solid computer skills including Microsoft Office Suite; experience with electronic health records management is required
Knowledge of clinical confidentiality policies to ensure compliance with HIPAA standards
Previous clinic or dental office experience along with clerical support skills will help you excel in this role
This position offers a rewarding opportunity to make a difference in patients’ lives while developing your skills in healthcare administration. We are committed to fostering a supportive environment that values your contributions and encourages professional growth. Join us to be part of a vibrant team dedicated to delivering outstanding dental care!

Pay: $20.00 - $27.00 per hour
Benefits:
Dental insurance
Work Location: In person