Dental Office Receptionist

Job Summary
We are seeking a friendly and detail-oriented Dental Office Receptionist to join our dental practice. In this vital front-line role, you will serve as the first point of contact for patients, ensuring a welcoming environment while managing a variety of administrative and clinical support tasks. Your enthusiasm and professionalism will help create a positive experience for every patient, from scheduling appointments to verifying insurance and maintaining accurate medical records. This position offers an exciting opportunity to be part of a collaborative team dedicated to delivering exceptional dental care.

Responsibilities
Greet patients warmly and professionally, providing excellent customer service throughout their visit
Schedule appointments efficiently using dental practice management software such as Dentrix
Verify patient insurance coverage, benefits, and eligibility
Manage patient check-in and check-out processes
Answer multi-line phone systems with courteous phone etiquette, addressing patient inquiries and redirecting calls as needed
Maintain organized dental records, including filing, documentation review, and updating medical histories in compliance with HIPAA regulations
Handle administrative tasks such as appointment reminders, patient follow-up calls, and managing office supplies
Qualifications
Proven experience as a medical or dental receptionist with clinic or office experience in a healthcare setting
Ability to verify insurance benefits accurately and perform insurance verification procedures efficiently
Exceptional customer service skills with strong phone etiquette and communication abilities
Bilingual skills are a plus to serve diverse patient populations
Knowledge of HIPAA regulations to ensure patient confidentiality and data security
Previous clinic or dental office experience preferred
Join us in making a difference by providing outstanding administrative support in a fast-paced dental environment. We value energetic team players who are committed to delivering top-tier patient service while maintaining meticulous attention to detail. This is a paid position that offers the chance to grow your career within a supportive and professional setting.

Pay: $19.00 - $22.00 per hour
Work Location: In person