full-time 1 month ago
Dental Office Receptionist
Excel Dental
49 East Avenue South, Hamilton, ON, L8N 2T5
25–32/hr
About the Practice
N/A Team Members
Software Software
Office Tour & Photos
Job Description
We are a well-established, fast-paced, patient-focused dental practice located in Downtown Hamilton seeking a friendly, organized, and reliable Dental Receptionist to join our team. The ideal candidate has excellent communication skills, enjoys helping patients, and can manage scheduling, insurance claims, and administrative tasks with accuracy and attention to detail.
Responsibilities
Greet patients warmly and manage the check-in and check-out processes.
Schedule appointments, manage patient recalls, and manage the office schedule efficiently.
Maintain accurate patient records using AbelDent software.
Verify insurance coverage, process insurance claims (assignment and non-assignment), and handle patient payments.
Update patient records accurately, including medical history, consent forms, and referrals.
Handle patient inquiries regarding treatment, insurance, and billing via phone calls, text messages, and emails with professionalism.
Collaborate with dental staff to ensure seamless patient flow throughout the office.
Qualifications
Prior experience as a Dental Receptionist is required.
Knowledge of AbelDent dental software is a major asset.
Friendly, professional demeanour with excellent communication skills (both verbal and written).
Organized, detail-oriented, and able to multitask in a busy setting while maintaining a positive attitude.
Proactive mindset – you notice what needs to be done and take ownership.
Ability to work individually and as a true team player.
Experience with MS Office (Word, Excel, Outlook).
Dental assisting experience is a plus.
Schedule:
Monday, Thursday, Friday: 8:40 AM – 5:00 PM
Tuesday, Wednesday: 8:40 AM – 6:00 PM
One Saturday per month: 7:40 AM – 3:00 PM
*Our office is closed on all statutory holidays
If you take pride in providing excellent service and enjoy being part of a busy, collaborative dental office, we’d love to meet you.
Job Types: Full-time, Permanent
Pay: $25.00-$32.00 per hour
Benefits:
Company events
Dental care
Application question(s):
Do you hold a Dental Assisting certificate? If so, what level do you hold?
Are you proficient with AbelDent?
Experience:
Dental receptionist: 1 year (required)
Work Location: In person
Responsibilities
Greet patients warmly and manage the check-in and check-out processes.
Schedule appointments, manage patient recalls, and manage the office schedule efficiently.
Maintain accurate patient records using AbelDent software.
Verify insurance coverage, process insurance claims (assignment and non-assignment), and handle patient payments.
Update patient records accurately, including medical history, consent forms, and referrals.
Handle patient inquiries regarding treatment, insurance, and billing via phone calls, text messages, and emails with professionalism.
Collaborate with dental staff to ensure seamless patient flow throughout the office.
Qualifications
Prior experience as a Dental Receptionist is required.
Knowledge of AbelDent dental software is a major asset.
Friendly, professional demeanour with excellent communication skills (both verbal and written).
Organized, detail-oriented, and able to multitask in a busy setting while maintaining a positive attitude.
Proactive mindset – you notice what needs to be done and take ownership.
Ability to work individually and as a true team player.
Experience with MS Office (Word, Excel, Outlook).
Dental assisting experience is a plus.
Schedule:
Monday, Thursday, Friday: 8:40 AM – 5:00 PM
Tuesday, Wednesday: 8:40 AM – 6:00 PM
One Saturday per month: 7:40 AM – 3:00 PM
*Our office is closed on all statutory holidays
If you take pride in providing excellent service and enjoy being part of a busy, collaborative dental office, we’d love to meet you.
Job Types: Full-time, Permanent
Pay: $25.00-$32.00 per hour
Benefits:
Company events
Dental care
Application question(s):
Do you hold a Dental Assisting certificate? If so, what level do you hold?
Are you proficient with AbelDent?
Experience:
Dental receptionist: 1 year (required)
Work Location: In person
Requirements
• Dental receptionist
• Patient service
• Dental assisting
• Schedule management
• Dental software
• Microsoft Word
• Microsoft Outlook
• Communication skills
• Phone etiquette
• Teamwork
• Problem-solving
• Multitasking
• Patient service
• Dental assisting
• Schedule management
• Dental software
• Microsoft Word
• Microsoft Outlook
• Communication skills
• Phone etiquette
• Teamwork
• Problem-solving
• Multitasking
About Excel Dental
Excel Dental in Hamilton offers exceptional family dentistry with comfortable care, clear explanations, and modern technology. Dr. Susan Pan and Dr. Cindy Li lead a team focused on long-term oral health, providing patient-centered care in a calm environment.
Position Closed
This job is no longer accepting applications.