Dental Office Receptionist & Insurance Verification Specialist

Company Description
Creekside Dental Excellence in Coral Springs, FL is led by Dr. Gili Litwack, who focuses on creating bright, beautiful smiles for patients throughout South Florida. The practice offers a full range of dental services, including cleanings, fillings, whitening, clear aligners, veneers, crowns and bridges, dental implants, root canals, and extractions. Advanced cosmetic and restorative treatments such as porcelain and composite veneers and laser gum contouring are also provided. The team is committed to delivering high-quality, patient-centered care in a welcoming and professional environment.

Role Description
The Receptionist & Insurance Verification Specialist is a full-time, on-site role based at our Coral Springs, FL office. This role is responsible for greeting and establishing/maintaining relationships with patients, managing check-in and check-out processes, answering phone calls, scheduling and confirming appointments, and handling general front desk duties. Daily responsibilities include verifying dental insurance coverage and benefits, obtaining pre-authorizations, updating patient records, and accurately entering insurance information into the practice management system. The role will also include collection of co-pays, assisting with billing inquiries, coordinating with clinical staff to ensure smooth patient flow, and providing courteous, timely support to patients and insurance companies.

Qualifications
Strong customer service and communication skills to interact professionally and warmly with patients, team members, and insurance representatives.

Proficient phone etiquette and receptionist duties, including answering phones, scheduling appointments, and managing patient check-in/check-out.

Solid clerical skills, including data entry, record keeping, filing, and working with Patterson Eaglesoft practice management software.

Experience with insurance verification, benefits coordination, and handling patient financial and billing questions.

Ability to maintain confidentiality, accuracy, and attention to detail in a fast-paced clinical environment.

Prior experience in a dental office setting is required.

High school diploma or equivalent required; additional training in dental healthcare administration or dental office management is a plus.

Reliability, punctuality, and ability to work a consistent full-time schedule on-site in Coral Springs, FL.

Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Expected hours: 60.0 – 70.0 per week
Benefits:
Employee discount
Paid time off
Experience:
Front office and insurance verification: 3 years (Preferred)
Language:
English (Preferred)
Ability to Commute:
Coral Springs, FL 33067 (Required)
Work Location: In person