Dental Office Receptionist (Markham)

Job Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice in Markham (Kennedy Rd/Denison St). The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental office procedures, and the ability to handle multiple responsibilities in a fast-paced environment. Experience with dental software, along with knowledge of medical terminology, is highly preferred. The Dental Receptionist will play a vital role in ensuring smooth patient flow, accurate record keeping, and excellent customer service.

Responsibilities
Greet patients warmly and manage patient check-in and check-out processes
Schedule appointments efficiently using dental practice management software
Verify patient insurance information and update medical records accordingly
Answer multi-line phone systems promptly and professionally, directing calls as needed
Collect payments and process billing in accordance with office policies
Maintain accurate patient records, including medical history and treatment notes
Assist with administrative tasks such as filing, faxing, and correspondence
Coordinate with dental staff to ensure timely patient care delivery
Handle patient inquiries regarding appointments, billing, and insurance coverage
Ensure the reception area remains clean, organized, and welcoming
Experience
Previous experience as a dental receptionist or in a medical office setting is highly desirable
Proficiency with dental practice management software is preferred
Strong knowledge of medical terminology relevant to dentistry and healthcare
Excellent organizational skills with attention to detail in record keeping
Ability to manage multi-line phone systems efficiently
Prior office experience in a fast-paced environment demonstrating strong administrative skills
Requirements
Availability on Tuesday, Wednesday, Friday, Saturday
Proficiency in Cantonese and/or Mandarin is an asset
Willingness to learn and adapt in a customer service setting (training provided)
This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional patient care. We value professionalism, attention to detail, and excellent communication skills in our staff members.

Pay: $20.00-$25.00 per hour
Benefits:
Dental care
On-site parking
Work Location: In person