Dental Office Receptionist (One year of experience required)

Job Title: Dental Receptionist – Front Desk Coordinator
Location: Worcester, MA
Overview:
Our well-established dental practice is seeking an experienced Dental Receptionist to manage front desk operations and support a smooth patient experience. The Dental Receptionist is a critical member of our team, responsible for patient communication, scheduling, insurance verification, billing, and overall office workflow. This role is perfect for someone who is organized, professional, and passionate about helping patients while supporting a busy dental practice.

Responsibilities:
Serve as the first point of contact for patients as a professional Dental Receptionist
Greet and check in patients, ensuring a welcoming and friendly environment
Manage patient appointment scheduling, cancellations, and follow-ups
Verify dental insurance eligibility and handle billing processes accurately
Maintain accurate patient records and input data into Eaglesoft or other dental practice management software
Answer phones, respond to patient inquiries, and provide information on treatments, procedures, and office policies
Assist with front desk administrative tasks including filing, scanning, faxing, and handling patient correspondence
Coordinate with dental assistants, hygienists, and dentists to support daily office operations
Ensure a professional and efficient workflow within the dental office
Requirements:
Previous experience as a Dental Receptionist or in a dental office is required
Knowledge of dental insurance billing and claims processing
Proficiency in Eaglesoft or similar dental practice management software preferred
Strong organizational, multitasking, and communication skills
Positive attitude and ability to prioritize tasks effectively in a busy office environment
Attention to detail and commitment to patient confidentiality
Why Join Us:
Competitive compensation and benefits based on experience and skills
Full-time or part-time schedule, Monday-Thursday; no weekends required
Opportunity to work in a professional, supportive dental office environment
Chance to grow your career as a Dental Receptionist while enhancing patient experiences
If you are a motivated and detail-oriented professional looking to thrive as a Dental Receptionist, please email your resume for consideration
Job Types: Full-time, Part-time
Pay: $20.00 - $27.00 per hour
Benefits:
401(k)
401(k) matching
Continuing education credits
Dental insurance
Employee discount
Flexible schedule
Paid time off
Experience:
Dental receptionist: 1 year (Required)
Work Location: In person