Practice location
full-time 26 days ago

Dental Office Receptionist/ Patient Care Coordinator

South San Francisco

215 Miller Avenue, South San Francisco, CA 94080
24 - 30/hr

About the Practice

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Job Description

Job Title: Dental Office Receptionist / Patient Care Coordinator
Location: Downtown South San Francisco, CA (In-Person)
Schedule: Full-time (4–5 days/week, 8:00 AM – 5:00 PM)
Pay Range: $24.00 – $30.00 / hour (commensurate with experience)
About Us
At South SF Heart Dentistry, we put confidence back in patient smiles. We’re a warm, collaborative, and growth-oriented dental team located in downtown South San Francisco. We firmly believe that when our team is happy, supported, and thriving, our patients receive the exceptional care they deserve. We hire for character, train for skill, and genuinely value open communication and long-term relationships.

What You’ll Do (Responsibilities)
Patient Hospitality: Warmly greet patients, manage check-in/check-out, collect copayments, and coordinate intake/consent forms.

Scheduling & Flow: Manage daily patient flow and maintain an optimized schedule using Dentrix.

Front Office Operations: Handle incoming calls, route messages, manage patient referrals, and coordinate with dental labs.

Insurance & Billing: Assist with insurance verification and basic dental billing procedures.

Team Support: Assist in back-office operations as needed to ensure smooth practice flow.

What We’re Looking For (Qualifications)
Growth Mindset: Self-motivated, proactive, and positive with a desire to learn and adapt quickly.

Communication: Exceptional verbal and written communication skills with a compassionate, patient-first demeanor.

Team Player: Collaborative mindset with a proven ability to work seamlessly with doctors, team members, and patients.

Experience (Plus, but not required):
Prior dental office experience.

Experience with Dentrix or similar dental practice management software.

Familiarity with dental insurance verification and billing.

Why Join Our Team?

Positive, supportive work culture where every team member’s voice is heard.

Predictable daytime schedule with stable hours.

Opportunity for professional growth and skill development.

How to Apply
If you’re excited to bring your positive energy to our team and grow with us, we’d love to hear from you! Please submit your resume along with a brief note introducing yourself.

Learn more about us at: www.SouthSFHeartDentistry.com.

Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Free parking
Health insurance
On-the-job training
Paid sick time
Paid time off
Application Question(s):
Do you speak any other languages?

Experience:
dental: 1 year (Preferred)
Work Location: In person

Requirements

• Medical scheduling
• Teamwork
• Interpersonal skills
• Dentrix
• Practice management software

About South San Francisco

The City of South San Francisco is a vibrant community with a rich history and diverse culture. Known for its biotech industry and community events, South San Francisco celebrates its American heritage with a year-long America 250 celebration.