Dental Office Receptionist

Job Summary
We are seeking a dynamic and organized Dental Office Receptionist to join our vibrant dental practice. In this role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth daily operations and exceptional patient service. Your energetic approach will help create a welcoming environment for patients while managing administrative tasks with precision. The ideal candidate will possess strong computer skills, familiarity with dental and medical terminology, and experience working in a fast-paced clinical setting. This paid position offers an exciting opportunity to contribute to patient care and office management in a supportive team environment.

Duties
Greet patients warmly, verify their appointment details, and assist with check-in procedures using dental practice management software. We use Dentrix
Schedule appointments efficiently, manage patient flow, and coordinate with clinical staff to optimize daily operations
Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing using systems like Epic, Meditech, or Athenahealth
Collect payments, process medical collections, and manage billing tasks including CPT coding, ICD-10/ICD-9 coding, and Medicare documentation review
Maintain accurate medical records and ensure compliance with HIPAA regulations for patient privacy and health information management
Answer multi-line phone systems professionally, provide excellent patient service, and address inquiries promptly
Assist with administrative support such as filing, data entry (including 10 key typing), appointment reminders, and managing electronic health records (EHR) systems like eClinicalWorks or Dentrix
Qualifications
Proven experience as a Medical Receptionist or Dental Office Receptionist in a clinical setting with dental clinic experience preferred
Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and medical billing procedures
Familiarity with EMR/EHR system Dentrix highly desirable
Excellent computer skills including proficiency in Microsoft Office Suite and office management software like Dentrix or Eaglesoft
Exceptional phone etiquette with multi-line phone system experience and strong customer service skills
Ability to review documentation accurately while maintaining attention to detail in a fast-paced environment
Bilingual abilities are a plus to serve diverse patient populations
Prior clinic or hospital experience involving medical administrative support and office management is preferred
Join our team where your enthusiasm for helping others meets your expertise in office administration! We are committed to fostering a positive work environment that values your skills while providing opportunities for growth in the healthcare field.

Pay: From $17.00 per hour
Work Location: In person