Dental Office Receptionist/Scheduler/Front office administrator

Job Overview
We are seeking a dynamic and organized Dental Office Receptionist/Scheduler/Front Office Administrator to join our vibrant growing periodontal & oral surgery practice. This role is vital in creating a welcoming environment for patients while ensuring smooth daily operations. You will be the first point of contact, managing patient interactions, scheduling appointments, and handling administrative tasks with professionalism and enthusiasm. Your proactive approach will contribute to delivering exceptional patient service and maintaining efficient clinic workflows. This paid position offers an exciting opportunity to be an integral part of a dedicated healthcare team committed to excellence.

Responsibilities
Greet patients warmly, answer phone calls with professionalism, and provide outstanding customer service
Schedule, reschedule, and confirm patient appointments using Dentrix.

Manage patient check-in and check-out processes while verifying insurance details and updating records accurately
Handle dental billing, collections, and coding procedures, ensuring compliance with HIPAA regulations
Maintain organized dental/medical records and ensure confidentiality in accordance with clinical confidentiality policies
Assist with documentation review, health information management, and filing of dental records
Coordinate with clinical staff to facilitate treatment plans and ensure timely patient flow within the clinic
Skills
Proven experience in medical office administration, front desk support, or healthcare reception roles
Knowledge of Dentrix software; proficiency in electronic health records management is important, but not mandatory.

Excellent communication skills with phone etiquette and the ability to handle multiple tasks efficiently
Bilingual abilities are highly desirable to serve diverse patient populations effectively
Familiarity with dental terminology and dental insurance process is desirable, but not mandatory.

Competent in Microsoft Office Suite (Word, Outlook).

Knowledge of dental coding (ICD coding), billing procedures, and documentation review processes is desirable, but not mandatory.

Ability to maintain clinical confidentiality while providing exceptional patient service in a fast-paced environment
Join us to make a meaningful difference in patients’ lives by delivering top-tier administrative support in a friendly and professional setting. Your expertise will help ensure our practice runs smoothly while fostering a positive experience for every patient who walks through our doors.

Pay: $17.00 - $25.00 per hour
Benefits:
Employee discount
Health insurance
Paid time off
Work Location: In person