full-time 6 days ago
Dental Office Receptionist
Bloor Lansdowne Dental & Country Dental
1860 Bayview Avenue, Toronto, ON
From 30/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Overview
We are seeking a professional and organized Dental Office Lead to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while efficiently managing front desk operations. This role requires strong administrative skills, familiarity with dental and medical terminology, and experience with electronic medical records systems such as Dentrix and Epic. The Dental Office Receptionist plays a vital role in ensuring smooth daily operations and maintaining a welcoming environment for patients.
Responsibilities
Greet patients warmly and professionally upon arrival, creating a positive first impression
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
Verify patient information and update electronic medical records accurately using Dentrix and Epic software
Assist with check-in and check-out procedures, including insurance verification and payment processing
Coordinate appointment scheduling to optimize office flow and reduce wait times
Maintain organized front desk area and ensure all administrative tasks are completed efficiently
Handle correspondence, including emails and mailings, related to patient care and office operations
Support the dental team with administrative duties as needed, ensuring compliance with privacy regulations
Qualifications
Previous experience as a dental receptionist or in a dental office setting preferred
Proficiency with dentrix is desirable
Strong knowledge of dental terminology
Excellent communication skills, both verbal and written
Experience managing multi-line phone systems in a busy office environment
Demonstrated organizational skills with attention to detail
Ability to handle multiple tasks efficiently in a fast-paced setting
Prior office experience, including front desk responsibilities or administrative support, is preferred
Professional demeanour with a friendly attitude and excellent customer service skills
Pay: From $30.00 per hour
Benefits:
Dental care
Work Location: In person
We are seeking a professional and organized Dental Office Lead to join our dental practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while efficiently managing front desk operations. This role requires strong administrative skills, familiarity with dental and medical terminology, and experience with electronic medical records systems such as Dentrix and Epic. The Dental Office Receptionist plays a vital role in ensuring smooth daily operations and maintaining a welcoming environment for patients.
Responsibilities
Greet patients warmly and professionally upon arrival, creating a positive first impression
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
Verify patient information and update electronic medical records accurately using Dentrix and Epic software
Assist with check-in and check-out procedures, including insurance verification and payment processing
Coordinate appointment scheduling to optimize office flow and reduce wait times
Maintain organized front desk area and ensure all administrative tasks are completed efficiently
Handle correspondence, including emails and mailings, related to patient care and office operations
Support the dental team with administrative duties as needed, ensuring compliance with privacy regulations
Qualifications
Previous experience as a dental receptionist or in a dental office setting preferred
Proficiency with dentrix is desirable
Strong knowledge of dental terminology
Excellent communication skills, both verbal and written
Experience managing multi-line phone systems in a busy office environment
Demonstrated organizational skills with attention to detail
Ability to handle multiple tasks efficiently in a fast-paced setting
Prior office experience, including front desk responsibilities or administrative support, is preferred
Professional demeanour with a friendly attitude and excellent customer service skills
Pay: From $30.00 per hour
Benefits:
Dental care
Work Location: In person
Requirements
• Administrative experience
• EMR systems
• Dentrix
• Epic
• Dental receptionist
• EMR systems
• Dentrix
• Epic
• Dental receptionist
About Bloor Lansdowne Dental & Country Dental
Bloor Lansdowne Dental Centre is a trusted dental clinic in Toronto providing patient-focused dental care. They offer a wide range of dental services for individuals and families, accepting new patients and same-day dental emergencies. The clinic combines modern techniques with compassionate care to support healthy smiles for patients of all ages.