Dental Office Receptionist/ Treatment Coordinator

Be the Face of Exceptional Care | Dental Receptionist / Treatment Coordinator

Concerned Dental Care of Port Jefferson is looking for an experienced, patient-focused Dental Receptionist / Treatment Coordinator to join our team in Port Jefferson Station, NY.

This position is primarily a dental front desk/reception role, but we’re looking for someone who can do more than answer phones and schedule appointments. The ideal candidate understands the dental patient journey and is comfortable helping patients understand recommended treatment, navigate insurance benefits and financial arrangements, schedule their care, and follow through on treatment plans.

If you're organized, personable, comfortable discussing treatment and finances, and know how to keep a busy dental office running smoothly, we'd love to meet you.

Why Join Concerned Dental Care of Port Jefferson?

Competitive Pay: $20-22/hour, based on experience

Full-Time, Consistent Schedule: Monday-Friday

Comprehensive Benefits: Medical, dental, vision, 401(k), life insurance, and disability coverage

Generous Time Off: 3 weeks PTO plus paid holidays

Modern Dental Practice: Eight operatories, digital charting, and Denticon

Career Growth: Opportunity to expand your front-office and treatment coordination experience

Collaborative Environment: Work closely with providers and the clinical team to create an exceptional patient experience

Your Schedule

Monday & Wednesday: 9AM-6PM

Tuesday & Thursday: 8AM-5PM

Friday: 9AM-5PM

Your Role

What You’ll Do

Welcome patients, manage check-in/check-out, answer phones, and provide a professional, friendly front-office experience

Schedule and confirm appointments while helping maintain productive provider schedules and efficient patient flow

Maintain accurate patient records, process payments, and support insurance verification and administrative needs

Work with providers to prepare and present treatment plans, financial estimates, and insurance benefits

Help patients understand treatment recommendations, financial responsibilities, and payment arrangements

Schedule accepted treatment and follow up with patients on pending or incomplete treatment plans

Assist with insurance pre-authorizations and treatment-related paperwork

Collaborate with the clinical team to keep the office organized, productive, and focused on an excellent patient experience

Utilize Denticon and other office technology while maintaining HIPAA and patient confidentiality standards

What We’re Looking For

1+ year of dental office experience required; 2+ years preferred

Dental front desk, receptionist, or treatment coordination experience preferred

Knowledge of dental terminology, procedures, and dental insurance

Comfortable discussing treatment plans, financial estimates, insurance benefits, and patient responsibility

Dental software experience required; Denticon experience is a plus

Strong communication, organization, and customer service skills

Professional, dependable, detail-oriented, and able to multitask in a busy dental office

High school diploma or GED required

Help Patients Say “Yes” to the Care They Need

This role is about more than managing the front desk. You'll help create a smooth patient experience from the first phone call through treatment - making sure patients feel welcomed, informed, financially prepared, and confident about their next steps.

If you have dental front-office experience and enjoy building relationships with patients while helping a practice stay organized and productive, we'd like to hear from you.

Apply today to join Concerned Dental Care of Port Jefferson!

Concerned Dental Care of Port Jefferson is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, genetic information, or other characteristics protected by law. Employment is contingent upon successful completion of applicable background, reference, and employment verification requirements.

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