Dental Office Receptionist - Western Mass Perio
Affinity Dental Management
About the Practice
Job Description
Western Mass Periodontics & Implant Specialists is seeking a friendly, dependable, and highly organized Dental Office Receptionist to join our respected periodontal and implant specialty practice in Pittsfield, MA. Our team is known for delivering exceptional periodontal and implant care in a calm, professional, and patient-centered environment.
This is an excellent opportunity for a dental front desk professional who enjoys patient interaction, thrives in a specialty setting, and takes pride in being the welcoming first point of contact for patients.
Why Choose Western Mass Periodontics & Implant Specialists?
Competitive Compensation
$20.00/hour
Stable, Predictable Schedule
Tuesday-Friday: 8:30AM-4:30PM
No evenings or weekends
Specialty Practice Environment
Periodontics, implant surgery, bone grafting, and advanced periodontal care
Calm, professional setting focused on patient comfort and education
Supportive Team Culture
Work alongside experienced specialists and a close-knit, collaborative team
Be part of a practice that values organization, professionalism, and patient trust
Modern Practice Setting
Digital charting
Specialty-focused clinical environment
Onsite parking
State-of-the-art setting designed to support efficient, high-quality care
Office Location
Western Mass Periodontics & Implant Specialists
435 South Street, Pittsfield, MA 01201
Key Responsibilities
Greet patients warmly and professionally upon arrival
Manage front desk operations including phones, scheduling, confirmations, and check-in/check-out
Maintain accurate patient records and enter data efficiently
Coordinate with clinical staff to ensure smooth patient flow
Verify insurance information and collect payments as needed
Answer patient questions regarding appointments, procedures, and billing
Ensure HIPAA compliance and adherence to office protocols at all times
What We’re Looking For
High school diploma or GED (required)
1+ year of dental front desk experience (required; specialty experience preferred)
Strong customer service and communication skills
Professional, polished, and patient-focused demeanor
Ability to multitask and stay organized in a fast-paced environment
Familiarity with dental software and insurance processes is a plus
About Western Mass Periodontics & Implant Specialists
Located in Pittsfield, MA, Western Mass Periodontics & Implant Specialists provides advanced care in periodontal disease treatment, gum recession treatment, dental implants, and preventive periodontal services. Our practice is designed to deliver personalized care in a comfortable, welcoming setting where patients feel supported from the moment they walk through the door.
Patients and referring providers trust our office for its clinical excellence, compassionate approach, and commitment to helping patients restore their oral health with confidence.
Join Our Team
If you’re ready to bring your organizational skills, professionalism, and patient-first mindset to a specialty dental practice where your role truly matters, we invite you to apply today.
Western Mass Periodontics & Implant Specialists is a proud affiliate of Affinity Dental Management, an equal opportunity employer committed to a diverse and inclusive workforce. We encourage qualified candidates from all backgrounds to apply and will consider all qualified applicants for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification.
{Dental Receptionist, Dental Office Administrator, Front Desk Coordinator - Dental, Dental Administrative Assistant, Dental Office Front Desk Coordinator, Dental Secretary, Front Office Dental Receptionist}
About Affinity Dental Management
OUR MISSION It is the mission of Affinity Dental Management to create growth and learning opportunities throughout our participating dental practices in order to achieve excellence in the delivery of dental services; to enhance the professional and personal lives of our dentists and dental professionals; and to strive to be on the cutting edge of dental medicine by maximizing access to, and use of, organizational, intellectual, and physical resources. LEARN ABOUT US Affinity Dental Management is a dentist-run, dental organization that provides comprehensive practice management and administrative support services for practices across the northeast United States. We began as a single office practice in 1999. Since then, Affinity Dental Management has grown through affiliations and new practice openings, building a strategic network that offers general and specialty dental services. We are committed to and take great pride in offering quality patient care and physician and practice support. Whether you are a new dentist starting your first practice or a seasoned dental expert with years of experience, Affinity Dental Management can assist you in developing a business plan while providing ongoing support to keep you on the cutting edge of the industry.