Practice location
full-time 18 days ago

Dental office scheduling coordinator

Bespoke Dental Studio

500 Davis Street, Evanston, IL 60201
25 - 29/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

About Us
We are a growing, quality-focused practice dedicated to providing exceptional care in a warm, welcoming, and sophisticated environment. Our team values seamless operations, high standards, and genuine human connection. We believe that a client’s experience begins the moment they reach out to us, and we are looking for a sharp, personable Scheduling Coordinator to be the heart of our front-office flow.

Why You’ll Love Working With Us
Supportive Culture: A team that respects your time, values your input, and supports your growth.

Modern Environment: Beautiful space, up-to-date technology, and streamlined systems.

Work-Life Balance: Consistent schedule with predictable hours (no late night shifts).

Competitive Pay & Perks: We compensate fairly and appreciate great work.

What You’ll Do (Key Responsibilities)
Master the Schedule: Efficiently manage daily dental appointment books, optimizing schedule density while preventing staff burnout.

First Impressions: Greet incoming clients/patients with genuine warmth, both over the phone and in person.

Inbound & Outbound Communication: Answer phone calls, manage emails, handle text-reminder systems, and follow up on pending treatment/service appointments.

Seamless Coordination: Collaborate closely with clinical/service staff to ensure smooth handoffs and realistic timing throughout the day.

Client Retention: Proactively reach out for routine check-ups, follow-ups, and unscheduled care.

Basic Administrative Support: Verify insurance/intake details, process simple payments, and keep the reception area pristine.

What We’re Looking For (Qualifications)
Experience: 1–2+ years in customer service, scheduling, or front-desk administration (dental experience is a must!).

Tech-Savvy: Comfortable navigating scheduling and patient management software Ascend, multi-line phones, and electronic records systems.

Communication: Exceptional verbal and written communication skills—you sound friendly, polished, and calm under pressure.

Detail-Oriented: You take pride in catching the little details that keep a busy day running smoothly.

Problem Solver: Ability to multi-task, stay organized, and handle schedule changes with grace.

How to Apply
If you take pride in providing extraordinary customer service and love keeping a schedule running like clockwork, we’d love to meet you! Please submit your resume along with a brief note telling us why you think you’d be a great fit for our team.

Pay: $25.00 - $29.00 per hour
Education:
Bachelor's (Preferred)
Experience:
Dental receptionist: 3 years (Required)
Location:
Evanston, IL 60201 (Preferred)
Ability to Commute:
Evanston, IL 60201 (Preferred)
Work Location: In person

About Bespoke Dental Studio

Elements Dental Studio in Evanston, IL focuses on providing personalized, non-surgical care for improving sleep, breathing, and jaw health for both kids and adults. Their services include airway dentistry, myofunctional therapy, orthodontics, dental sleep medicine, and cosmetic/restorative treatments.