Dental Patient Care Coordinator

Dental Patient Care Coordinator
Location: Wellesley, MA
Pay Rate: $25–$32 per hour (depending on experience)
Schedule: Full-Time | Flexible Schedule (4 or 5 days per week)
Are you a friendly, organized professional who enjoys helping people and creating exceptional patient experiences? Our established private dental practice in Wellesley is seeking a Dental Front Desk Receptionist / Patient Care Coordinator to serve as the welcoming face of our office and a valued member of our team.

This is an excellent opportunity to join a patient-focused practice where your contributions are appreciated, your professional growth is supported, and you can build meaningful relationships with both patients and colleagues.

What You'll Do
As one of the first people our patients interact with, you will play an important role in ensuring every visit is welcoming, organized, and runs smoothly.

Welcome patients and manage the check-in and check-out process
Schedule appointments, coordinate confirmations, and help maintain an efficient daily schedule
Serve as the primary point of contact for phone calls, emails, and patient inquiries
Verify dental insurance benefits and assist patients with insurance-related questions
Submit insurance claims and accurately process patient and insurance payments
Support patients and the team by helping create a welcoming, organized office environment
Deliver outstanding customer service while helping patients feel comfortable and cared for
What We're Looking For
Previous experience in a dental or medical office is preferred
Candidates with strong customer service, hospitality, or administrative experience are also encouraged to apply
Excellent communication, interpersonal, and multitasking skills
Friendly and professional phone etiquette
Strong organizational skills and attention to detail
Comfortable using computers and learning practice management software
Experience with Dentrix is a plus, but not required
Positive, dependable, and team-oriented
A caring attitude with a genuine desire to help patients feel welcome and comfortable
What We Offer
We value our team and strive to create a workplace where employees feel supported, respected, and appreciated.

Competitive hourly compensation based on experience, with bonus opportunities
Health insurance and dental care
Paid Time Off (PTO) and paid holidays
401(k) with employer contributions
Paid parking
Flexible full-time schedule with a choice of 4 or 5 days per week
No evenings or weekends
Paid Continuing Education
A supportive, collaborative team environment
Opportunities for professional growth and continuing development
If you're looking for a welcoming practice where you can build lasting relationships, grow professionally, and make a positive impact on patients every day, we'd love to hear from you.

Pay: $25.00 - $32.00 per hour
Benefits:
401(k)
Employee discount
Flexible schedule
Health insurance
Paid time off
Experience:
Dental office: 1 year (Preferred)
Work Location: In person