Dental Patient Care Coordinator & Receptionist

Every child deserves a great first dental experience—and it all starts with the person who greets them.

At Pediatric Dentistry of Palo Alto, we believe exceptional patient care begins long before a child sits in the dental chair. As our Patient Care Coordinator, you'll be the first friendly face families see and the reassuring voice they hear on the phone. You'll help create a welcoming, organized, and positive experience for every patient from the moment they contact our office.

We're looking for someone who brings positive energy, enjoys working with children and families, and understands that the little things—like a warm greeting, a friendly smile, and great communication—can make a big difference. If you're dependable, organized, eager to learn, and want to be part of a practice that's always striving to improve, we'd love to meet you!

Whether you already have dental experience or you're an exceptional administrative professional looking to begin a career in dentistry, we encourage you to apply. We're happy to train the right person who shares our commitment to outstanding patient care and exceptional customer service.

Schedule
Full-time
Monday–Friday | 8:00 AM – 5:00 PM
One Saturday per month preferred (flexible for the right candidate)
What You'll Do
Every day is a little different! Your responsibilities may include:
Welcoming patients and families with a warm, friendly attitude
Checking patients in and out
Scheduling appointments
Answering phones, emails, and text messages
Collecting payments
Assisting with insurance verification
Presenting treatment plans and discussing financial estimates
Coordinating patient communication and follow-up
Supporting general administrative tasks that keep the office running smoothly
Working closely with our doctors and clinical team to provide an exceptional patient experience
We're Looking For Someone Who Is:
Friendly, positive, and professional
Organized and detail-oriented
A great communicator who enjoys working with people
Comfortable in a fast-paced environment and able to stay calm under pressure
A dependable team player who enjoys helping others
Excited to learn and grow
Qualifications
At least 1 year of dental experience is preferred, but we are happy to train an exceptional administrative professional with strong in-person customer service experience.

Experience with Dentrix is a plus, but not required.

Bilingual (English/Spanish) is a plus, but not required.

Reliable transportation.

Professional references.

Compensation & Benefits
Pay: $28.00–$30.00 per hour, depending on experience.

Eligible employees receive:
Paid Time Off (PTO)
Paid Sick Leave
Uniforms after the successful completion of the introductory period
Why You'll Love Working Here
At Pediatric Dentistry of Palo Alto, we're committed to creating an environment where both our patients and our team can thrive. As a privately owned practice, we value professionalism, kindness, open communication, and a willingness to learn. We invest in modern technology and continually look for ways to improve our systems so our team can focus on what matters most—providing an exceptional experience for every child and family.

We also believe work should reflect your personality! Our team wears scrubs every day, and you're welcome to choose any color or kid-friendly pattern that helps create a fun, welcoming environment for our young patients.

If you're looking for more than just a job—if you want to be part of a practice that values growth, takes pride in delivering outstanding care, and recognizes the impact a great Patient Care Coordinator can have—we'd love to hear from you.

Apply today—we can't wait to meet you!

PLEASE NOTE: To help us maintain an efficient workflow and provide uninterrupted care to our patients, we kindly ask that you do not call our office regarding this position. If you have any questions or would like to follow up on your application, please email us at admin@kidsteethcare.com.

Pay: $28.00 - $30.00 per hour
Expected hours: 40.0 per week
Benefits:
Paid sick time
Paid time off
Uniform allowance
Work Location: In person