full-time 7 days ago
Dental Patient Care Coordinator
San Mateo Dentist
San Mateo, CA 94403
From 26/hr
About the Practice
N/A Team Members
Dentrix Software
Office Tour & Photos
Job Description
Dental Patient Care Coordinator | San Mateo, CA
We’re looking for an articulate, personable front office professional who values quality health care and understands that a strong team makes exceptional patient care possible.
Our core values are kindness, integrity, accountability, and respect. We want someone who brings excellent verbal skills, true professionalism, and a willingness to contribute, learn, and support others.
You’ll help patients feel welcome and informed, manage scheduling, and support daily front office operations. Our office uses Dentrix; experience is preferred.
If you take pride in how you communicate, care for patients, and show up for your team, we’d love to hear from you. Please submit your résumé and a brief note about what you would bring to our team.
Duties
Greet patients warmly and provide outstanding customer service at the front desk, ensuring a positive first impression
Schedule appointments efficiently
Verify patient insurance coverage
Manage patient records with strict adherence to HIPAA and clinical confidentiality policies, ensuring accurate documentation review and data entry
Coordinate with dental providers to prepare treatment plans and facilitate communication regarding care plans and follow-up appointments
Utilize computer skills to update electronic health records and maintain organized filing of dental records
Handle phone communication with professionalism, demonstrating excellent phone etiquette while scheduling or addressing patient inquiries
Experience
Proven clinic experience in a dental office setting
Strong knowledge of health insurance processes; particulary Fee-for Service models
Excellent customer service skills combined with administrative support experience in a healthcare environment
Prior front desk experience preferred; familiarity with dental clinic workflows is a plus
Ability to multitask efficiently while maintaining attention to detail in a fast-paced setting
Pay: From $26.00 per hour
Expected hours: 36.0 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Work Location: In person
We’re looking for an articulate, personable front office professional who values quality health care and understands that a strong team makes exceptional patient care possible.
Our core values are kindness, integrity, accountability, and respect. We want someone who brings excellent verbal skills, true professionalism, and a willingness to contribute, learn, and support others.
You’ll help patients feel welcome and informed, manage scheduling, and support daily front office operations. Our office uses Dentrix; experience is preferred.
If you take pride in how you communicate, care for patients, and show up for your team, we’d love to hear from you. Please submit your résumé and a brief note about what you would bring to our team.
Duties
Greet patients warmly and provide outstanding customer service at the front desk, ensuring a positive first impression
Schedule appointments efficiently
Verify patient insurance coverage
Manage patient records with strict adherence to HIPAA and clinical confidentiality policies, ensuring accurate documentation review and data entry
Coordinate with dental providers to prepare treatment plans and facilitate communication regarding care plans and follow-up appointments
Utilize computer skills to update electronic health records and maintain organized filing of dental records
Handle phone communication with professionalism, demonstrating excellent phone etiquette while scheduling or addressing patient inquiries
Experience
Proven clinic experience in a dental office setting
Strong knowledge of health insurance processes; particulary Fee-for Service models
Excellent customer service skills combined with administrative support experience in a healthcare environment
Prior front desk experience preferred; familiarity with dental clinic workflows is a plus
Ability to multitask efficiently while maintaining attention to detail in a fast-paced setting
Pay: From $26.00 per hour
Expected hours: 36.0 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Work Location: In person
Requirements
• Filing
• HIPAA
• Clinic experience
• Dental treatment planning
• HIPAA
• Clinic experience
• Dental treatment planning
About San Mateo Dentist
San Mateo Dental Care is dedicated to providing top-tier, all-in-one dental care for adults and teenagers in the Bay Area. Their practice focuses on delivering exceptional results with a personal touch in a relaxed, down-to-earth environment where patient comfort and trust come first.