Practice location
full-time 20 days ago

Dental Patient Care Coordinator

Orchard Endodontics

51745 Van Dyke Avenue, Shelby Charter Township, MI 48316
25 - 30/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Job Overview
Our growing endodontic practice is seeking an experienced dental professional to join our team as a Patient Care Coordinator. We are looking for an outgoing, organized, and highly motivated multitasking professional who is passionate about delivering exceptional patient care and helping create a seamless experience for every patient.

As a key member of our team, the Patient Care Coordinator serves as the first point of contact for patients and referring offices, playing an essential role in ensuring smooth daily operations and a positive patient journey. The ideal candidate is friendly, compassionate, detail-oriented, and thrives in a fast-paced specialty dental environment.

Schedule: Full Time, M-TH 7:30am-5:30pm and Friday 7:30am-4:00pm
No weekends. As an endodontic specialty practice, occasional flexibility with scheduled hours is needed to accommodate emergency patients
Responsibilities include scheduling appointments, coordinating patient care with referring offices, verifying insurance benefits, preparing treatment estimates, presenting patient financial responsibilities, and managing patient communications. The Patient Care Coordinator serves as a trusted resource for patients, helping them understand their treatment and financial information while creating a positive, supportive experience from start to finish.

Experience
High school diploma or equivalent
Previous Dental Office experience required (Endodontics preferred)
Customer service, healthcare, scheduling or patient-facing experience
Excellent communication and customer service skills
Dental insurance verification experience
Reliable, organized, and detail-oriented
Proficiency with computers, including Microsoft Office applications
We Offer
Competitive Compensation
Comprehensive Medical, Dental & Vision Insurance
401(k) Retirement Plan
Paid Time Off & Paid Holidays
Flexible Spending & Health Savings Accounts
Life & Disability Insurance
Employee Assistance & Wellness Programs
Additional Voluntary Benefits
And More!

Benefits available to eligible full-time and part-time employees working 20+ hours per week!

Pay: $25.00 - $30.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
401(k)
Bereavement leave
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
On-the-job training
Paid time off
Vision insurance
Experience:
Dental receptionist: 1 year (Preferred)
Dental office: 1 year (Preferred)
Ability to Commute:
Shelby Charter Township, MI 48316 (Preferred)
Work Location: In person

Requirements

• Dental receptionist
• Medical scheduling
• High school diploma or GED
• Attention to detail
• Client services experience within healthcare industry
• Dental terminology

About Orchard Endodontics

Orchard Endodontics is dedicated to providing premier endodontic care in Southeast Michigan. They prioritize honest diagnoses and exceptional patient care, aiming for outstanding results that exceed expectations. With a focus on family-centric practice, they have a highly skilled team delivering quality care from start to finish.