Dental Patient Coordinator

Alpine Family Dental | Kalispell, MT
Full-Time | 5 Days a Week
Please note: A minimum of 2 years of front office experience in a dental or small healthcare practice is required for this position. Dental front office experience is strongly preferred.

Alpine Family Dental is looking for a dependable, friendly, and organized person to join our front office team.

We are a busy, growing dental practice, and this isn't an entry-level front desk position. We need someone who already understands the day-to-day flow of a dental office; answering phones, managing a busy schedule, working with patients, handling payments, and keeping track of multiple things at once.

If your experience is outside of dentistry, that's okay. We're willing to teach the dental side to the right person who already has a strong healthcare front office background.

What You'll Be Doing:
Answering phones, scheduling appointments, and helping patients with questions
Greeting patients and handling check-in and checkout
Keeping the schedule organized and helping the day stay on track
Presenting treatment plans and discussing costs and payment options with patients
Collecting and posting payments
Verifying insurance benefits and helping patients understand their coverage
Keeping patient information and records accurate and up to date
Communicating with doctors, clinical team members, and the rest of the front office throughout the day
Helping wherever needed to keep things running smoothly
What We're Looking For:
We need someone who is friendly and professional but also confident enough to have conversations about treatment, insurance, and finances. You should be able to stay organized when things get busy, pay attention to the details, and recognize what needs to be done without always waiting for someone to ask.

Experience:
2+ years of dental front office experience is preferred.

We will consider candidates with at least 2 years of front office experience in a small healthcare practice.

Dental terminology, insurance knowledge, and dental software experience are a plus.

We'd also love someone who:
Is dependable and shows up ready to work
Communicates well with patients and coworkers
Is organized and pays attention to details
Can handle multiple things at once without getting overwhelmed
Takes initiative and follows through
Is comfortable learning new systems and processes
Works well as part of a team
Has a good attitude and a sense of humor
What We Offer
Competitive pay based on experience
Bonus opportunities
Health insurance
Paid time off
Paid holidays
401(k) with employer match
Consistent full-time schedule
Training and support
Schedule
Full-time, 5 days per week
Additional Qualifications
Comfortable with computers and learning new software
Working knowledge of Microsoft Word and Excel
Strong written and verbal communication skills
How to Apply
Please send us your resume along with a short cover letter telling us a little about yourself, your experience, and why you're interested in the position.

We're hoping to find someone who wants to become a long-term part of our team. If you're good with people, like staying busy and organized, and take pride in doing your job well, we'd love to hear from you.

Alpine Family Dental is an Equal Opportunity Employer.

Pay: $18.00 - $25.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Experience:
dental or health care care coordinator: 2 years (Required)
Work Location: In person