Dental Patient Coordinator

Position Overview:
Patient Coordinator and Receptionist - Bilingual (Spanish) preferred
Join our dynamic healthcare team as a Dental Patient Coordinator, where your energetic and detail-oriented approach will play a vital role in delivering exceptional patient experiences.

In this position, you will serve as the first point of contact for patients, ensuring smooth scheduling, accurate documentation, and efficient communication between patients and the dental team. Your proactive attitude and strong organizational skills will help foster a welcoming environment while supporting the administrative backbone of our dental practice. This position offers a fantastic opportunity to grow your career in medical and dental office management within a vibrant clinic setting.

Duties
Greet patients warmly and manage patient check-in and check-out processes with professionalism and efficiency
Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification
Schedule appointments accurately using dental practice management software, coordinating with clinical staff to optimize daily workflow
Collect payments and verify appointment details
Review patient documentation for accuracy, ensuring compliance with HIPAA regulations and maintaining meticulous medical records
Assist with intake procedures, including collecting patient information and updating medical histories
Manage multi-line phone systems with excellent phone etiquette to answer inquiries, schedule appointments, and provide outstanding patient service
Skills
Strong knowledge of dental terminology, and insurance billing processes including Medicare and Medicaid requirements
Critical thinking and emotional intelligence
Familiarity with HIPAA compliance standards to safeguard patient information and maintain confidentiality
Excellent computer skills including Microsoft Office Suite (Word, Excel) for administrative support tasks
Bilingual abilities are highly valued to effectively serve diverse patient populations
Previous clinic or dental office experience is preferred to ensure seamless integration into our team’s workflow
Exceptional customer service skills combined with professional phone etiquette and clerical experience in front desk or office management roles
Our office offers growth and advancement opportunities to those team members who demonstrate exceptional work and apply critical thinking and leadership qualities in their actions and behaviors.

Teamwork is highly appreciated in our busy practices and results in a positive environment for the success of everyone. We believe in a supportive and engaged leadership team and provide training and coaching regularly.

Embark on a rewarding career where your organizational prowess and compassionate communication make a real difference in patients’ lives. We are dedicated to supporting your professional growth while providing a positive work environment that values your contributions.

Pay: $15.00 - $21.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Paid time off
Application Question(s):
Are you available to work any days and hours the office is open?

Experience:
Dental office: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: In person