full-time 18 days ago
Dental Patient Coordinator
Apex Dental
Albuquerque, NM 87120
17 - 19/hr
About the Practice
N/A Team Members
Eaglesoft Software
Office Tour & Photos
Job Description
Position Overview
We are seeking an organized, charismatic, and detail-oriented Dental Patient Coordinator to join our growing team. As the first point of contact for our patients, you will set the tone for their entire experience. The ideal candidate will seamlessly blend exceptional customer service with strong administrative skills, managing the patient schedule, insurance verification, and front-desk operations to keep our practice running smoothly.
Key Responsibilities
Patient Hospitality: Welcome patients warmly upon arrival, manage the check-in/check-out process, and ensure a comfortable waiting experience.
Scheduling Optimization: Answer multi-line phones, schedule and confirm appointments, and proactively manage the daily schedule to maximize provider efficiency and minimize open chairs.
Insurance & Billing Admin: Verify dental insurance benefits, submit claims, handle pre-authorizations, and present treatment plans and financial options clearly to patients.
Records Management: Collect and accurately update patient demographic, medical history, and insurance information in the dental practice management software.
Patient Communication: Handle patient inquiries regarding billing, scheduling, and treatment protocols with empathy, clarity, and professionalism.
Office Cohesion: Collaborate closely with dental assistants, hygienists, and dentists to ensure seamless patient transitions and a highly organized workflow.
Qualifications & Skills ( Will Train)
Experience: A year or more of experience as a dental front desk receptionist, patient coordinator, or treatment coordinator (preferred, but can be trained ).
Software Skills: Proficiency with dental practice management software ( Eaglesoft) is a strong plus.
Knowledge Base: Solid understanding of dental terminology, procedures, ADA codes, and insurance billing/co-pays.
Communication: Exceptional verbal and written communication skills with a natural ability to build rapport with patients.
Organization: High attention to detail, strong multitasking abilities, and a knack for problem-solving in a fast-paced environment.
Compliance: Strict adherence to HIPAA regulations and patient confidentiality.
Join us to make a meaningful difference in patients’ lives through compassionate care and efficient administrative support!
Pay: $17.00 - $19.00 per hour
Benefits:
Dental insurance
Health insurance
Paid sick time
Vision insurance
Work Location: In person
We are seeking an organized, charismatic, and detail-oriented Dental Patient Coordinator to join our growing team. As the first point of contact for our patients, you will set the tone for their entire experience. The ideal candidate will seamlessly blend exceptional customer service with strong administrative skills, managing the patient schedule, insurance verification, and front-desk operations to keep our practice running smoothly.
Key Responsibilities
Patient Hospitality: Welcome patients warmly upon arrival, manage the check-in/check-out process, and ensure a comfortable waiting experience.
Scheduling Optimization: Answer multi-line phones, schedule and confirm appointments, and proactively manage the daily schedule to maximize provider efficiency and minimize open chairs.
Insurance & Billing Admin: Verify dental insurance benefits, submit claims, handle pre-authorizations, and present treatment plans and financial options clearly to patients.
Records Management: Collect and accurately update patient demographic, medical history, and insurance information in the dental practice management software.
Patient Communication: Handle patient inquiries regarding billing, scheduling, and treatment protocols with empathy, clarity, and professionalism.
Office Cohesion: Collaborate closely with dental assistants, hygienists, and dentists to ensure seamless patient transitions and a highly organized workflow.
Qualifications & Skills ( Will Train)
Experience: A year or more of experience as a dental front desk receptionist, patient coordinator, or treatment coordinator (preferred, but can be trained ).
Software Skills: Proficiency with dental practice management software ( Eaglesoft) is a strong plus.
Knowledge Base: Solid understanding of dental terminology, procedures, ADA codes, and insurance billing/co-pays.
Communication: Exceptional verbal and written communication skills with a natural ability to build rapport with patients.
Organization: High attention to detail, strong multitasking abilities, and a knack for problem-solving in a fast-paced environment.
Compliance: Strict adherence to HIPAA regulations and patient confidentiality.
Join us to make a meaningful difference in patients’ lives through compassionate care and efficient administrative support!
Pay: $17.00 - $19.00 per hour
Benefits:
Dental insurance
Health insurance
Paid sick time
Vision insurance
Work Location: In person
Requirements
• Administrative experience
• Medical administrative support
• Attention to detail
• Interpersonal skills
• HIPAA
• Medical administrative support
• Attention to detail
• Interpersonal skills
• HIPAA
About Apex Dental
Apex Dental is a family-oriented dental practice in Rock Hill, SC, dedicated to providing comprehensive dental care. Dr. Prachi Sontakke and the team focus on creating a comfortable environment for every patient, ensuring they feel at ease during treatment.