Dental Patient Coordinator/Dental Receptionist

Pay: $23.00–$32.00 per hour, Competitive hourly compensation, with pay based on experience and qualifications.

Job Type: Full-time
Location: In person – Newton, MA
Bee Happy Pediatric Dentistry is seeking a polished, experienced Dental Patient Coordinator to become an important part of our growing pediatric dental practice.

This position is ideal for someone who has prior dental front-office experience, enjoys working with families, and is comfortable managing scheduling, insurance, patient accounts, and day-to-day front-office responsibilities.

We are looking for a team member who is dependable, organized, warm with patients, and able to take initiative without needing constant direction.

What You Can Expect
Competitive hourly compensation of $23.00–$32.00 per hour
Pay based on dental experience, skills, qualifications, and responsibilities
Opportunity for additional compensation based on performance and contribution
Paid holidays, including Thanksgiving, Christmas, and New Year’s Day
Birthday benefit
Continuing education and professional development opportunities
Paid training
Employee discount
Free on-site parking
Opportunities for increased responsibility and financial growth as the practice expands
Rotating extended weekends, with occasional scheduled Friday-through-Monday time off
Your Role
As a Dental Patient Coordinator, you will help create a welcoming and organized experience for our patients and families while supporting the daily flow of the practice.

Responsibilities include:
Welcoming patients and families in a friendly and professional manner
Answering and managing incoming phone calls
Scheduling, confirming, and coordinating patient appointments
Helping maintain a productive and efficient daily schedule
Verifying dental insurance eligibility and benefits
Communicating insurance coverage and patient financial responsibility clearly
Submitting dental insurance claims and following up on outstanding claims
Processing payments and monitoring patient balances
Preparing and explaining treatment estimates
Following up with patients regarding overdue recall visits and unscheduled treatment
Maintaining accurate patient information and documentation
Coordinating closely with the doctor and clinical team throughout the day
Helping maintain an organized, efficient, and professional front-office environment
Qualifications
Required:
At least 1–2 years of dental front-office experience
Experience with dental scheduling and appointment coordination
Experience verifying dental insurance benefits
Familiarity with billing, payments, and patient accounts
Excellent verbal and written communication skills
Strong organizational and multitasking skills
Reliable attendance and strong follow-through
Professional, positive, and team-oriented attitude
Current CPR certification
Preferred:
Experience using Open Dental
Strong understanding of dental insurance and claim processing
Experience discussing treatment estimates and financial responsibilities with patients
Pediatric dental experience
The Person We Hope to Find
We are looking for someone who takes pride in their work and understands that the front desk plays an essential role in the success of a dental practice.

The ideal candidate is proactive, organized, and able to recognize what needs attention. You should be comfortable prioritizing responsibilities, following through on tasks, and communicating confidently and compassionately with parents and families.

We especially value someone interested in a long-term position who would like to grow with the practice and become a trusted member of our team.

At Bee Happy Pediatric Dentistry, we strive to make every family feel genuinely welcomed and cared for—from the first phone call to checkout.

If you are an experienced dental front-office professional looking for a supportive practice where your work is noticed and valued, we would be happy to hear from you.

To apply, please submit your resume along with a brief introduction describing your dental front-office experience and what you are looking for in your next position.

Benefits
Continuing education credits
Employee discount
Free parking
Paid holidays
Paid training
Professional development opportunities
Pay: $23.00 - $32.00 per hour
Benefits:
Continuing education credits
Free parking
Paid training
Work Location: In person