Dental Patient Coordinator / Front Desk

Patient Coordinator – Dental Office
Englewood Dentistry | Englewood, NJ
Englewood Dentistry is looking for a friendly, organized, and dependable Patient Coordinator to join our growing dental team.

We are looking for someone who genuinely enjoys working with patients, communicates well, stays organized in a busy environment, and has experience working in a dental office.

Position Overview
The Patient Coordinator plays an important role in creating a great experience for our patients from the first phone call through checkout and follow-up. You will help manage the schedule, communicate with patients, coordinate appointments, and support the front office team with day-to-day operations.

Responsibilities
Welcome patients and provide a warm, professional experience
Answer incoming phone calls, texts, and patient inquiries
Schedule, confirm, reschedule, and coordinate patient appointments
Help maintain an organized and productive dental schedule
Follow up with patients regarding unscheduled treatment and missed appointments
Assist with new patient scheduling and intake
Verify and update patient demographic and insurance information
Communicate treatment estimates and payment expectations when appropriate
Collect patient payments and assist with checkout
Maintain accurate patient records
Coordinate communication between patients, doctors, and clinical team members
Help fill cancellations and openings in the schedule
Assist with recall and patient reactivation
Provide excellent customer service and help patients feel comfortable and cared for
Support other front-office responsibilities as needed
Qualifications
Minimum 1 year of dental office experience required
Previous dental scheduling and patient coordination experience strongly preferred
Excellent verbal and written communication skills
Friendly, professional, and patient-focused personality
Strong organizational and multitasking skills
Comfortable working in a fast-paced dental office
Reliable and punctual
Comfortable discussing appointments, treatment, insurance, and payments with patients
Experience with dental practice-management software preferred
Dentrix experience is a plus
Bilingual English/Spanish is a plus
Schedule
This position follows our regular office schedule:
Monday: 10:00 AM – 6:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: Closed
Saturday: 9:00 AM – 3:00 PM, every other Saturday
Sunday: Closed
Applicants must be available to work the full weekday schedule (Mon - Thurs) and alternating Saturdays.

What We’re Looking For
We want someone who takes ownership of their responsibilities and enjoys helping patients. The ideal candidate is proactive, positive, detail-oriented, and comfortable following up with patients rather than simply waiting for the phone to ring.

You should be someone who enjoys being part of a team and understands how important the front desk is to both the patient experience and the success of a dental practice.

About Englewood Dentistry
Englewood Dentistry is a patient-focused dental practice located in Englewood, New Jersey. Our goal is to provide excellent dental care in a welcoming, comfortable, and professional environment while building long-term relationships with our patients.

If you are an experienced dental professional who enjoys working with people and wants to grow with a supportive dental team, we would love to hear from you.

To apply, please submit your resume along with a brief introduction describing your dental office experience.

Pay: $20.00 - $25.00 per hour
Application Question(s):
What is your hourly compensation expectation?

Work Location: In person