Dental Patient Coordinator

We are a growing, modern dental practice in Markham that has proudly served our community for the past two years. We are seeking an experienced and professional Dental Patient Coordinator to join our growing team.

The ideal candidate is organized, detail-oriented, friendly, and committed to providing exceptional patient care and customer service.

Responsibilities:
Greet and assist patients in a warm and professional manner
Schedule and confirm appointments
Manage patient records and treatment plans
Verify insurance coverage and process claims
Collect payments and maintain accurate financial records
Answer incoming calls and respond to patient inquiries
Coordinate communication between patients, dentists, and team members
Assist with administrative and office support duties as required
Qualifications:
Minimum 2 years of dental administration experience required
Dental Office Administration Program completion is considered a strong asset
Dentrix experience is an asset
Strong knowledge of dental terminology, insurance billing, and treatment coordination
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Ability to work independently and as part of a team
Schedule Requirements:
Evening shifts required
Alternating Saturdays required
What We Offer:
Competitive compensation based on experience
Supportive and positive team environment
Opportunity for professional growth and development
Modern, established practice with a loyal patient base
If you are a motivated Dental Patient Coordinator who enjoys helping patients and thrives in a fast-paced environment, we would love to hear from you.

Pay: $22.00-$28.00 per hour
Benefits:
Company events
Dental care
On-site parking
Application question(s):
Do you have a Certificate/Diploma in Dental Office Administration?

Do you have experience using Dentrix Dental Software?

Experience:
Dental receptionist: 2 years (required)
Dental Administrative: 2 years (required)
Customer service: 2 years (required)
Language:
Cantonese (preferred)
Mandarin (preferred)
Licence/Certification:
CPR Certification (preferred)
Location:
Markham, ON (preferred)
Work Location: In person