Dental Patient Coordinator

Dental Patient Coordinator
Prairie du Sac Clinic | Village Family Dental | $23+/hour, based on experience
Join a Team That Invests in You!

At Village Family Dental, we believe in putting the family into family dentistry. We’re a community-rooted practice that values our patients, our team, and creating an environment where people feel welcomed, supported, and appreciated.

We’re looking for a friendly, organized, and detail-oriented Dental Patient Coordinator to join our Prairie du Sac team. If you enjoy working with people, solving problems, and creating a great patient experience, we’d love to meet you!

What You’ll Do
Welcome patients and provide a warm, positive experience from check-in through check-out
Answer patient questions and communicate professionally by phone and email
Coordinate communication between patients and the dental team
Verify insurance benefits and help patients understand treatment plans and financial options
Review patient statements, insurance claims, pre-authorizations, and insurance responses for accuracy and follow-up
Coordinate doctor and hygiene schedules to keep the day running efficiently
Maintain accurate and confidential patient records
Participate in morning team huddles and help ensure patients are supported throughout the day
What We’re Looking For
Previous dental office experience
Familiarity with dental software and insurance terminology is a plus
Excellent communication and interpersonal skills
Strong attention to detail and organizational skills
A proactive, solution-focused approach
Ability to handle confidential information professionally and discreetly
A positive attitude and genuine desire to help patients and teammates
Schedule
This is a full-time position working four days per week.

The position includes morning team huddles and working through the day’s final patient check-out.

Why You’ll Love Working at Village Family Dental
We believe our team members deserve the same level of care and investment that we provide to our patients. That’s why we offer a comprehensive benefits package designed to support you both at work and at home.

Health & Wellness
Medical, dental, and vision insurance
Company-provided life and AD&D insurance
Company-provided short-term and long-term disability coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Financial & Time-Off Benefits
401(k) with employer contribution
Profit-sharing opportunities
Defined benefit pension plan
Paid Time Off (PTO)
Paid holidays
Additional Perks
Uniform allowance
Employee discounts
Supportive leadership invested in your success
Opportunities for career advancement and continuing education
A friendly, collaborative, and family-focused work environment
Be Part of a Practice That Feels Like Home
At Village Family Dental, you’ll be part of a team that values relationships, teamwork, and doing meaningful work for the patients and communities we serve.

If you have dental office experience and are looking for a place where you can build a career, be supported by your team, and feel valued for what you bring to the table, we’d love to hear from you.

Please send your resume and a brief introduction to recruiting@villagefamilydental.com.

We’re excited to meet our next great team member!

Job Type: Full-time
Pay: From $23.00 per hour
Benefits:
401(k)
401(k) matching
AD&D insurance
Bereavement leave
Disability insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
On-the-job training
Opportunities for advancement
Paid time off
Professional development assistance
Retirement plan
Uniform allowance
Vision insurance
Application Question(s):
Do you have previous dental experience?

Work Location: In person