Practice location
full-time 11 days ago

Dental Patient Coordinator

Hillcrest Glow Dental Office

San Diego, CA 92103
25 - 30/hr

About the Practice

N/A Team Members
Software Software

Office Tour & Photos

Job Description

Job Overview
We are seeking a Dental Patient Coordinator to join our private dental practice located in Hillcrest.

In this role, you will be responsible for greeting patients and checking them in, confirm appointments, check insurance eligibility, create treatment plans and present to patients.

Experience in PPO and Medical-Dental insurance is vital.

Responsibilities
Greet patients warmly and manage front desk operations with enthusiasm, including answering phones, scheduling appointments, and confirming patient visits.

Verify patient insurance coverage, process claims, and handle medical billing.

Review and update patient medical records while ensuring compliance with HIPAA and clinical confidentiality policies.

Assist patients with understanding their care plans, explaining treatment procedures, and providing clear instructions for post-visit care.

Manage electronic health records (EHR) systems efficiently, including documentation review, coding (CPT, ICD-9/10), and accurate data entry.

Coordinate with clinical staff to facilitate smooth patient flow and timely appointment scheduling using medical office management software.

Maintain organized filing systems for medical records, insurance documents, and billing information while adhering to health information management standards.

Requirements
Proven experience in a dental office setting with strong knowledge of health insurance processes and billing procedures.

Knowledge of medical coding including CPT, ICD-9/10 coding standards; Medicare and HIPAA compliance experience is highly desirable.

Excellent customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus.

Strong clerical skills including typing (10 key), filing, data entry, and proficiency in Microsoft Office applications.

Ability to handle sensitive patient information with discretion while maintaining clinical confidentiality policies.

Clinic experience in a healthcare environment with familiarity in medical terminology and documentation review is preferred.

Exceptional organizational skills combined with a proactive attitude to support medical administrative functions efficiently.

Join our team as a Dental Patient Coordinator where your energy fuels our mission to provide exceptional dental care!

Pay: $25.00 - $30.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person

Requirements

• Clerical experience
• Typing
• HIPAA
• Bilingual
• Medical terminology

About Hillcrest Glow Dental Office

Hillcrest Glow Dental Office in Hillcrest, San Diego, provides trusted, gentle dentistry with modern treatment and a welcoming team to keep your smile feeling its best. Led by Dr. Rachel Ryu, the team offers personalized care for individuals and families, including preventive care, Invisalign®, dental implants, root canals, and extractions.