Dental Patient Coordinator

We are in search of someone with a positive, caring and friendly attitude to join our amazing team as Dental Patient Coordinator.

Key Responsibilities:
Manage a multi-line phone system, including scheduling, rescheduling, and confirming appointments
Ensure provider schedules are filled and optimized for productivity
Gather and update patient personal and insurance information
Clearly present and explain treatment plans, helping patients understand the clinical need and value of recommended care
Confidently guide patients toward accepting treatment by addressing concerns, discussing financial options, and building trust
Identify patient needs, motivations, and barriers to treatment, and tailor conversations to support case acceptance
Verify insurance coverage and eligibility, updating systems as needed (Denticon experience preferred)
Enforce financial policies by collecting payments and accurately entering transactions
Maintain accurate patient records and ensure all required documentation is complete
Support a clean, organized, and welcoming office environment
Assist with additional administrative duties to ensure smooth daily operations
Skills & Attributes:
Strong ability to communicate, influence, and build rapport with patients
Proven success in presenting and closing dental treatment plans
High emotional intelligence with the ability to understand patient concerns and needs
Strong organizational, planning, and multitasking abilities
Excellent customer service skills and a patient-first mindset
Positive attitude and professional demeanor
Ability to thrive in a fast-paced, goal-oriented environment
Detail-oriented and dependable
Comfortable using computers and dental software systems
Qualifications:
High School Diploma or GED
2–3 years of experience in a dental front desk or treatment coordinating role
Must be available to work full-time, Monday through Friday
DENTAL OFFICE EXPERIENCE REQUIRED.

Bilingual a plus
Hours:
Monday thru Thursday 8 am - 5 pm
Friday 8 am -2 pm
Benefits:
Health Insurance
Retirement
Paid Holidays
Paid Time Off
Potential Monthly bonus
Free dental for employee, spouse and children (up to age 22)
Uniforms
Please send your cover letter and resume for review. If we feel you are a good fit, you can expect an in-person interview and a working interview. We look forward to meeting you!

Pay: $17.00 - $20.00 per hour
Expected hours: 32.0 per week
Benefits:
Employee discount
Health insurance
Paid time off
Retirement plan
Uniform allowance
Work Location: In person