Dental Patient Services Representative - Bilingual (English/Spanish) $750 QRTLY bonus

Would you like a career in health care with the region’s leading community health center?

Open Door Family Medical Centers has an outstanding opportunity for you as a Dental Patient Service Representative (bi-lingual English/Spanish) in our site Ossining, NY.

As an Open Door employee, you would be eligible to participate in Open Door's Retention Bonus Plan, which pays a quarterly bonus of $750, beginning the first quarter following 3 months of employment as long as you remain an active employee in good standing. The Retention Bonus Plan will continue until December 2026.

Joining Open Door, you will experience not just a change in jobs but in your quality of life, with challenging and rewarding career options open to you, ongoing training and development, as well as a competitive salary, annual bonus and a comprehensive benefits package.

COMMUNITY HEALTH VIDEO: https://www.chcanys.org/health-center-resources/chc-operations/workforce
NURSING STAFF WITHIN A COMMUNITY HEALTH CARE CENTER: https://www.chcanys.org/remote-video/nursing-staff-within-community-health-centers
Want to learn more about this opportunity? Let’s arrange a time to talk by phone. Please contact Nancy Rodriguez via phone: (914) 502-1415. Looking forward to hearing from you!

RESPONSIBILITIES
Collect information from patients, including insurance information, money for copays and contact information to put into eCW
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Provide patients with forms as well as copies of our office policies and legally required documents
Schedule appointments for new and recurring patients based on provider availability
Process payments from patients for uninsured patients
Check and verify patient insurance eligibility
Call patients to remind them of upcoming appointments
REQUIREMENTS
High School Diploma or equivalent required (Associate’s degree or administrative certification preferred)
Bilingual (English/Spanish) required
One year of excellent customer service skills and experience.

Previous experience as a receptionist or in a customer service role is a plus
Flexible and solutions-driven
Responsive and comfortable working in a fast-paced accountability environment with different types of providers.

Passionate about providing high-quality care to low-income, under-served residents and those lacking access to health care.

Maintain patient confidentiality at all times
Engage in learning and continuous quality improvement
Strong organizational and time management skills
Outstanding verbal and written communication, with a culturally diverse patient and staff population
Open Door is an Equal Opportunity Employer
No sponsorship
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Free flu shots
Free parking
Health insurance
Life insurance
On-the-job training
Paid sick time
Paid time off
Retirement plan
Uniform allowance
Vision insurance
Experience:
Customer service: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Language:
English and Spanish (Required)
Ability to Commute:
Ossining, NY 10562 (Preferred)
Work Location: In person