full-time 6 days ago
Dental Practice Patient Care Coordinator
Santa Teresa
Santa Teresa, NM 88008
15 - 20/hr
About the Practice
N/A Team Members
Other Software
Office Tour & Photos
Job Description
Job Title: Patient Care Coordinator
Schedule: Full-Time, Monday–Thursday | 9 AM – 4:30 PM Friday 11am-3pm
About Us
We are a patient-centered biological dental office focused on whole-body health, airway-centered care, and delivering an exceptional, compassionate patient experience. Our team is dedicated to creating a calm, supportive environment where patients feel truly heard and cared for.
Position Overview
We are seeking a Patient Care Coordinator who is highly organized, personable, and committed to providing outstanding service. This role is essential in guiding patients through their care journey—from the first phone call to treatment completion—while ensuring a seamless and positive experience.
Key Responsibilities
Welcome and check in patients with warmth, professionalism, and kindness
Answer phones, emails, and patient inquiries with excellent communication and attentiveness
Schedule and manage appointments to optimize the clinical schedule
Coordinate treatment plans and clearly communicate next steps to patients
Present financial options and assist with payment coordination
Verify insurance benefits and assist with claims (if applicable)
Maintain accurate and organized patient records
Follow up with patients to support case acceptance and continuity of care
Collaborate closely with the clinical and administrative team
Help maintain a calm, efficient, and positive front office environment
Qualifications (Required)
Prior dental office experience is required
Strong communication skills are essential—both verbal and written
Demonstrated ability to connect with patients in a kind, empathetic, and professional manner
Excellent organizational and multitasking abilities
Ability to handle sensitive information with discretion
Familiarity with dental software (Open Dental, Dentrix, etc.) is a plus
Interest in biological or holistic dentistry is highly preferred
What We’re Looking For
We are looking for someone who:
Leads with kindness and compassion
Communicates clearly and confidently
Is proactive, dependable, and detail-oriented
Takes pride in creating an exceptional patient experience
Works well in a collaborative, team-focused environment
What We Offer
Supportive, purpose-driven team environment
Consistent Monday–Thursday schedule (long weekends)
Competitive compensation based on experience
Opportunities for growth within biological dentistry
How to Apply
Please submit your resume along with a brief introduction about yourself and why you would be a great fit for this role.
Join a team that values connection, communication, and whole-body health—and make a meaningful impact on our patients every day.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
Dental insurance
Paid time off
Experience:
Dental receptionist: 1 year (Required)
Work Location: In person
Schedule: Full-Time, Monday–Thursday | 9 AM – 4:30 PM Friday 11am-3pm
About Us
We are a patient-centered biological dental office focused on whole-body health, airway-centered care, and delivering an exceptional, compassionate patient experience. Our team is dedicated to creating a calm, supportive environment where patients feel truly heard and cared for.
Position Overview
We are seeking a Patient Care Coordinator who is highly organized, personable, and committed to providing outstanding service. This role is essential in guiding patients through their care journey—from the first phone call to treatment completion—while ensuring a seamless and positive experience.
Key Responsibilities
Welcome and check in patients with warmth, professionalism, and kindness
Answer phones, emails, and patient inquiries with excellent communication and attentiveness
Schedule and manage appointments to optimize the clinical schedule
Coordinate treatment plans and clearly communicate next steps to patients
Present financial options and assist with payment coordination
Verify insurance benefits and assist with claims (if applicable)
Maintain accurate and organized patient records
Follow up with patients to support case acceptance and continuity of care
Collaborate closely with the clinical and administrative team
Help maintain a calm, efficient, and positive front office environment
Qualifications (Required)
Prior dental office experience is required
Strong communication skills are essential—both verbal and written
Demonstrated ability to connect with patients in a kind, empathetic, and professional manner
Excellent organizational and multitasking abilities
Ability to handle sensitive information with discretion
Familiarity with dental software (Open Dental, Dentrix, etc.) is a plus
Interest in biological or holistic dentistry is highly preferred
What We’re Looking For
We are looking for someone who:
Leads with kindness and compassion
Communicates clearly and confidently
Is proactive, dependable, and detail-oriented
Takes pride in creating an exceptional patient experience
Works well in a collaborative, team-focused environment
What We Offer
Supportive, purpose-driven team environment
Consistent Monday–Thursday schedule (long weekends)
Competitive compensation based on experience
Opportunities for growth within biological dentistry
How to Apply
Please submit your resume along with a brief introduction about yourself and why you would be a great fit for this role.
Join a team that values connection, communication, and whole-body health—and make a meaningful impact on our patients every day.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
Dental insurance
Paid time off
Experience:
Dental receptionist: 1 year (Required)
Work Location: In person
Requirements
• Administrative experience
• Patient interaction
• Medical scheduling
• Teamwork
• Attention to detail
• Patient interaction
• Medical scheduling
• Teamwork
• Attention to detail
About Santa Teresa
Mesilla Valley Economic Development Alliance (MVEDA) is a key player in fostering business and investment growth in the NM Borderplex region, encompassing over 2.5 million people and 125,000 post-secondary students. They are known for organizing events, such as the AI and Energy Conference, and facilitating economic incentives for companies to create new jobs in the area.