Dental Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our dental team! In this pivotal role, you will be the friendly face and efficient coordinator at the front desk, ensuring a seamless patient experience from check-in to check-out. Your energetic approach and excellent organizational skills will help manage appointments, handle insurance verifications, and support daily office operations. If you thrive in a fast-paced environment and are passionate about delivering exceptional patient service, this opportunity is perfect for you! This paid position offers a chance to grow within a supportive healthcare setting while making a positive impact on patients’ oral health journeys.

Duties
Greet patients warmly, verify their information, and facilitate smooth check-in and check-out processes
Schedule appointments efficiently using dental practice management (Dentrix)
Verify insurance coverage, process claims, and handle patient billing.

Manage medical records and ensure proper documentation review in compliance with HIPAA regulations
Answer phone with professional phone etiquette, directing calls appropriately
Assist with medical administrative support including filing, data entry, and maintaining organized patient files
Support clinic operations by coordinating care plans, reviewing documentation, and assisting with dental coding.

Qualifications
Previous experience as a dental receptionist is highly required.

Strong knowledge of dental terminology.

Proficiency in EMR (Electronic Medical Records) systems (Dentrix)
Excellent computer skills including Microsoft Office suite (Word, Excel)
Ability to handle insurance verification processes and dental billing with attention to detail
Knowledge of HIPAA regulations to ensure patient confidentiality and data security
Exceptional customer service skills combined with professional phone etiquette and effective communication abilities
Join us in creating a welcoming environment where patients feel cared for from their first contact! This role offers the opportunity to develop your skills in office management while contributing to the health and happiness of our community. We value energetic team players who are committed to excellence in patient service and administrative support.

Pay: $22.00 - $25.00 per hour
Benefits:
Employee discount
Paid time off
Work Location: In person