Dental Receptionist

Aim Dental Centre is seeking a personable, organized, and driven Dental Receptionist to join our patient-centred team. As a dentist-owned clinic focused on delivering excellent care, we are committed to maintaining a warm and supportive environment. We're seeking someone who values patient experience and is eager to grow with us.

The successful candidate will be approachable, detail-focused, and a strong communicator. This position includes front desk duties, coordinating patient appointments, and working with insurance providers. Strong organizational skills, customer service, and the ability to multitask are essential. The role is for 3-4 days per week, with shifts ranging from Tuesday to Saturday. Availability on Saturdays is required.

Key responsibilities:
Welcome and assist patients in person, by phone, and via email
Book appointments and help coordinate treatment plans and estimates
Process insurance claims and follow up as needed
handle general administrative tasks to support daily operations
help ensure a positive and professional experience for all patients
Submit and follow up on insurance claims
Perform general administrative duties to support clinic operations
Contribute to a smooth and professional patient experience
What we offer:
Flexible scheduling (part-time or full-time , 3-4 days per week)
A stable, long-term role with opportunities for development
Work schedule from Tuesday to Saturday (Saturday required)
Competitive pay based on experience and skills
Staff benefits, including: Training opportunities, dental care, free on-site parking, uniform allowance, health spending account (expenses for physical and massage therapy, glasses, etc.), participation in continuing education courses, fun team outings, accessible location via transit, performance bonuses, and more!

Qualifications:
Minimum 1 year of experience in dental reception or the dental field
Excellent communication skills, both written and verbal
Ability to work independently and manage multiple responsibilities efficiently
Experience with Maxident software is considered an asset
Additional language skills ( Mandarin, Cantonese or Korean) are a strong asset
Pay: From $24.00 per hour
Benefits:
Dental care
On-site parking
Work Location: In person