Dental Receptionist

Job Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent communication skills, familiarity with dental and medical office procedures, and proficiency in dental software systems. The Dental Receptionist will play a vital role in ensuring smooth patient flow, accurate record-keeping, and a welcoming environment for all visitors.

Duties
Greet patients warmly and assist them with check-in and check-out procedures
Manage multi-line phone systems to schedule appointments, answer inquiries, and confirm patient visits
Maintain accurate patient records using electronic medical records (EMR) systems such as Dentrix and Epic
Verify insurance information, process payments, and handle billing inquiries
Prepare and update patient files, ensuring confidentiality and compliance with privacy regulations
Assist with appointment scheduling, rescheduling, and cancellations
Coordinate communication between patients, dentists, and other staff members
Handle administrative tasks including data entry, filing, and correspondence
Ensure the front desk area is organized, clean, and professional at all times
Qualifications
Prior experience as a dental receptionist or in a medical office setting preferred
Proficiency with dental practice management software such as Dentrix; familiarity with Epic is a plus
Strong knowledge of medical terminology relevant to dental care
Experience working with electronic medical records (EMR) systems
Excellent communication skills, both verbal and written
Ability to manage multi-line phone systems efficiently in a fast-paced environment
Office experience with administrative tasks such as data entry, scheduling, and billing
Knowledge of dental office procedures and front desk operations preferred
Professional appearance and friendly demeanor to create a positive patient experience
Pay: $20.00-$30.00 per hour
Work Location: In person