Dental Receptionist

ABOUT THE PRACTICE
Airway Dental & More is a patient-centered dental practice focused on airway health, comprehensive care, and long-term wellness. We are seeking a friendly, dependable, and tech-savvy Receptionist to support our front office and help create an exceptional patient experience.

THE ROLE
This role is ideal for someone who communicates professionally, stays organized in a fast-paced environment, and works well as part of a close-knit team. We value team members who are coachable, eager to learn, and committed to delivering a consistent, high-quality patient experience.

As you join the team, you will initially focus on learning our systems, standards, and patient communication approach before taking on full scheduling responsibilities. We invest in training the right way — and we're looking for someone who embraces that process.

WHAT YOU'LL DO
Answer and manage incoming phone calls professionally and efficiently
Support patient scheduling as you are trained on our systems and workflows
Confirm appointments and assist with schedule coordination as your role grows
Greet and check patients in and out with warmth and attention to detail
Verify insurance information and assist with insurance-related tasks
Maintain accurate patient records and support clear internal communication
Utilize Open Dental and other office technology systems
Support front office organization and daily workflow
Assist with sterilization and clinical support tasks as needed
WHAT WE'RE LOOKING FOR
Minimum of 1 year of dental office experience (required)
Dental experience preferred
Open Dental experience preferred
Strong communication skills and a professional, caring demeanor
Comfortable with technology and learning new systems
Organized, dependable, and detail-oriented
Team-oriented with a positive attitude
Coachable and open to feedback and continuous improvement
WHY YOU'LL LOVE WORKING WITH US
Supportive, close-knit team environment
Structured onboarding and training so you're set up to succeed
Opportunity for long-term growth within a unique and expanding area of dentistry
Meaningful work that directly impacts patient health and practice success
WHAT SUCCESS LOOKS LIKE IN THIS ROLE
Phones are handled efficiently, professionally, and with genuine care
Patients feel welcomed, informed, and comfortable from first contact
Scheduling support transitions smoothly into confident, independent ownership
The team works together in a coordinated, organized front office
You are actively learning, growing, and contributing to a culture of excellence
Full-time team members are eligible for a flexible benefit bank that includes telehealth and wellness access, dental benefits through the practice, vision, life, and short-term disability coverage. Additional benefits include PTO, paid holidays, a 401(k) with company match, company-purchased scrubs after 90 days, and continuing education support.

Pay: $18.00 - $22.00 per hour
Work Location: In person