full-time 19 days ago
Dental Receptionist
Bayview Dental Centre (Steveston Village)
12420 No. 1 Road, Richmond, BC V7E 6N2
28–36/hr
About the Practice
N/A Team Members
Tracker Software
Office Tour & Photos
Job Description
Dental Administration
We are seeking a dynamic, warm, and organized dental receptionist to join our vibrant dental team! As the first point of contact for our practice, you will be the welcoming face and voice of our office, creating an inviting environment for our patients from the moment they reach out.
In this vital role, you will manage daily front desk operations, including scheduling, patient intake, and insurance management. while supporting our patient centered, wholebody wellness philosophy. If you are passionate about health, wellness, and delivering exceptional care, this position offers an exciting opportunity to thrive within a caring, supportive team.
Responsibilities
Patient Care & Atmosphere: Greet patients warmly, foster a calm and welcoming environment, and answer general questions regarding our holistic approach to dental care.
Scheduling & Flow: Efficiently schedule, confirm, and manage patient appointments using dental practice management software Tracker to optimize daily office flow and minimize wait times.
Communication: Manage phone system to answer inquiries, direct calls, and educate prospective patients on office policies and services promptly and empathetically.
Financial & Insurance Processing: Verify insurance benefits, process payments accurately, explain treatment estimates, and handle billing inquiries with transparency and care.
Records Management: Maintain complete, organized patient records including medical/dental histories electronic software platforms.
Administrative Operations: Perform routine administrative tasks including digital filing, document correspondence, and daily office preparation.
Clinical Team Coordination: Collaborate closely with dentists, hygienists, and clinical staff to ensure seamless patient transitions and efficient appointment management.
Requirements
Experience: Previous experience as a dental receptionist or successfully completed a dental administrator program is strongly preferred.
Technical Proficiency: Experience with dental practice management software Tracker preferred.
Dental Knowledge: Working knowledge of dental terminology, insurance verification processes, and front-office procedures.
Communication Skills: Exceptional verbal and written communication skills with a compassionate, patient first mindset.
Organization: Strong multi-tasking and organizational abilities with meticulous attention to detail in scheduling and financial processing.
Wellness Alignment: An interest in or openness to holistic health, biological dentistry, and whole-body wellness concepts is highly desirable.
Benefits & Perks
Competitive compensation based on experience
Paid time off
Supportive, positive, and health-focused work culture
Optional benefits package
Pay: $28.00-$36.00 per hour
Benefits:
Company events
Dental care
Extended health care
On-site parking
Paid time off
Vision care
Work Location: In person
We are seeking a dynamic, warm, and organized dental receptionist to join our vibrant dental team! As the first point of contact for our practice, you will be the welcoming face and voice of our office, creating an inviting environment for our patients from the moment they reach out.
In this vital role, you will manage daily front desk operations, including scheduling, patient intake, and insurance management. while supporting our patient centered, wholebody wellness philosophy. If you are passionate about health, wellness, and delivering exceptional care, this position offers an exciting opportunity to thrive within a caring, supportive team.
Responsibilities
Patient Care & Atmosphere: Greet patients warmly, foster a calm and welcoming environment, and answer general questions regarding our holistic approach to dental care.
Scheduling & Flow: Efficiently schedule, confirm, and manage patient appointments using dental practice management software Tracker to optimize daily office flow and minimize wait times.
Communication: Manage phone system to answer inquiries, direct calls, and educate prospective patients on office policies and services promptly and empathetically.
Financial & Insurance Processing: Verify insurance benefits, process payments accurately, explain treatment estimates, and handle billing inquiries with transparency and care.
Records Management: Maintain complete, organized patient records including medical/dental histories electronic software platforms.
Administrative Operations: Perform routine administrative tasks including digital filing, document correspondence, and daily office preparation.
Clinical Team Coordination: Collaborate closely with dentists, hygienists, and clinical staff to ensure seamless patient transitions and efficient appointment management.
Requirements
Experience: Previous experience as a dental receptionist or successfully completed a dental administrator program is strongly preferred.
Technical Proficiency: Experience with dental practice management software Tracker preferred.
Dental Knowledge: Working knowledge of dental terminology, insurance verification processes, and front-office procedures.
Communication Skills: Exceptional verbal and written communication skills with a compassionate, patient first mindset.
Organization: Strong multi-tasking and organizational abilities with meticulous attention to detail in scheduling and financial processing.
Wellness Alignment: An interest in or openness to holistic health, biological dentistry, and whole-body wellness concepts is highly desirable.
Benefits & Perks
Competitive compensation based on experience
Paid time off
Supportive, positive, and health-focused work culture
Optional benefits package
Pay: $28.00-$36.00 per hour
Benefits:
Company events
Dental care
Extended health care
On-site parking
Paid time off
Vision care
Work Location: In person
Requirements
• Organizational skills
• Electronic medical records
• Dental receptionist
• Filing
• Patient service
• Electronic medical records
• Dental receptionist
• Filing
• Patient service
About Bayview Dental Centre (Steveston Village)
At Bayview Dental Centre, Dr. Cannata and her team care for you like family. They believe true dental care goes beyond treating teeth, it’s about supporting whole-body wellness. Their holistic, functional approach looks beneath the surface, recognizing that oral health is deeply connected to the rest of the body. By understanding how these systems work together, they uncover the root causes of concerns like tooth decay, gum disease, and jaw pain, rather than simply treating symptoms. This patient-centered philosophy allows them to create personalized care plans that restore balance and support long-term health.