Dental Receptionist

Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing front desk operations. This role requires strong administrative skills, familiarity with dental office procedures, and the ability to handle multiple tasks efficiently. Experience with electronic medical records and dental management software such as Dentrix and Epic is highly preferred. The Dental Receptionist plays a vital role in ensuring smooth office operations and a positive patient experience.

Responsibilities
Greet patients warmly and professionally upon arrival and departure
Manage multi-line phone systems to schedule appointments, confirm patient visits, and handle inquiries
Maintain accurate patient records using electronic medical records systems such as Dentrix and Epic
Verify insurance information and process billing or payments accordingly
Assist with appointment scheduling, rescheduling, and cancellations
Prepare and update patient files, ensuring confidentiality and compliance with privacy regulations
Coordinate with dental staff to facilitate smooth daily operations at the front desk
Handle administrative tasks including data entry, filing, and correspondence
Ensure the reception area is clean, organized, and welcoming at all times
Skills
Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting
Proficiency with dental management software such as Dentrix and Epic; familiarity with electronic medical records systems
Strong knowledge of medical terminology relevant to dental care
Excellent communication skills, both verbal and written, with a friendly professional demeanor
Ability to manage multi-line phone systems efficiently and handle high-volume call traffic
Exceptional organizational skills with attention to detail in record keeping and scheduling
Ability to work effectively in a fast-paced environment while maintaining professionalism and accuracy
Prior experience working with insurance verification, billing, or coding is a plus
This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care.

Pay: $20.00-$32.00 per hour
Benefits:
Dental care
Experience:
Dentistry: 2 years (preferred)
Maxident or Tracker: 1 year (preferred)
Work Location: In person