Dental Receptionist

Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and friendliness. This role requires excellent communication skills, familiarity with dental and medical office procedures, and proficiency in electronic health records systems. The Dental Receptionist will ensure a smooth patient experience by coordinating appointments, handling administrative tasks, and supporting the clinical team. Dentrix experience is preferred. Max assist experience helpful.

Responsibilities
Greet patients warmly and professionally upon arrival and departure
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
Verify patient insurance information and update electronic medical records accurately using Dentrix and max assist systems
Collect patient payments and process billing in accordance with office procedures
Prepare and maintain patient charts, ensuring all documentation is complete and up-to-date
Assist with patient check-in/check-out procedures and confirm upcoming appointments
Handle administrative tasks such as filing, faxing, scanning, and data entry
Maintain a clean and organized front desk area to promote a welcoming environment
Support clinical staff by providing administrative assistance as needed
Experience
Prior experience as a dental receptionist or in a medical office setting is highly preferred
Familiarity with dental software such as Dentrix and max assist is advantageous
Knowledge of medical terminology relevant to dental care is desirable
Proven experience managing multi-line phone systems in a busy office environment
Strong organizational skills with attention to detail in record keeping and data entry
Office experience involving electronic medical records (EMRs) or electronic health records (EHRs) is beneficial
Excellent communication skills, both verbal and written, along with a professional demeanor
This position offers an opportunity to be part of a dedicated healthcare team committed to providing exceptional patient care. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple responsibilities efficiently within a fast-paced dental practice.

Pay: $19.18-$25.00 per hour
Work Location: In person