Dental Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental team. In this vital role, you will be the first point of contact for patients, ensuring a welcoming and efficient experience from the moment they walk through the door. Your expertise in medical administrative support, appointment scheduling, insurance verification, and patient communication will help create a smooth and positive environment for both patients and staff. If you thrive in fast-paced settings, possess excellent organizational skills, and have a passion for delivering outstanding patient service, this opportunity is perfect for you! PLEASE NOTE THAT THIS POSITION IS MONDAY THROUGH THURSDAY WITH NO HOLIDAYS AND NOT WEEKENDS
Responsibilities
Greet patients warmly and professionally, ensuring a positive first impression
Schedule appointments accurately using dental practice management software such as Dentrix
Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring proper documentation review
Manage multi-line phone systems with courteous phone etiquette and prompt responsiveness
Collect payments, process billing, and perform medical collection procedures in compliance with HIPAA regulations
Maintain accurate dental records and medical files within EMR systems like Meditech or eClinicalWorks
Assist with intake procedures, patient check-in/out, and updating medical history and care plans
Handle insurance claims processing using CPT coding, ICD-10/ICD-9 codes, and ensure proper documentation of procedures
Support front desk operations by filing documents, managing office supplies, and performing clerical tasks such as typing reports and data entry with proficiency in Microsoft Office
Qualifications
Prior experience working in a dental clinic or healthcare setting with strong knowledge of dental terminology and medical billing practices
Proficiency with dental practice management software such as Dentrix or Eaglesoft; familiarity with EMR systems like Epic or Meditech is a plus
Knowledge of HIPAA regulations related to health information management and patient privacy standards
Ability to perform insurance verification, medical coding (CPT, ICD), and review documentation accurately
Excellent customer service skills with a friendly demeanor and effective phone etiquette
Strong organizational skills with attention to detail in filing, documentation review, and office management tasks
Bilingual abilities are highly desirable to serve diverse patient populations
Office experience, including front desk responsibilities, medical scheduling, and clerical support in busy healthcare environments
Join our team to make a meaningful difference in patients’ lives while advancing your career in a supportive and energetic environment!

Pay: $21.00 - $26.00 per hour
Benefits:
On-the-job training
Work Location: In person