Dental Receptionist

Dental Receptionist – Full-Time
New Sudbury Dental is looking for a friendly, organized, and dependable Dental Receptionist to join our growing team.

We are looking for someone who enjoys working with people, thrives in a busy environment, and takes pride in providing excellent patient service. The ideal candidate will be professional, approachable, detail-oriented, and comfortable managing multiple responsibilities throughout the day.

Responsibilities
Greeting patients and creating a welcoming experience
Answering telephone calls, emails, and patient inquiries
Scheduling and confirming dental appointments
Managing patient check-in and check-out
Collecting and processing patient payments
Reviewing treatment estimates and financial information with patients
Assisting patients with dental benefit and insurance questions
Sending predeterminations and processing dental claims
Maintaining accurate and up-to-date patient information
Coordinating appointments and referrals between dentists, hygienists, specialists, and patients
Managing recalls and following up with patients regarding outstanding treatment
Supporting the clinical and administrative teams as required
Maintaining patient confidentiality and professionalism at all times
Qualifications
Previous dental reception experience is required
Knowledge of dental terminology, procedures, and insurance processes is required.

Experience with Abeldent software is preferred but not required.

Strong computer and administrative skills.

Excellent verbal and written communication skills
Strong organizational and time-management abilities
Ability to multitask and remain composed in a busy dental environment
Professional, dependable, and punctual
Positive attitude and strong team mentality
Comfortable discussing treatment costs, insurance coverage, and financial arrangements with patients
What We Are Looking For
We are looking for someone who understands that the front desk plays an important role in both the patient experience and the overall success of the dental office.

The successful candidate will be someone who:
Provides exceptional customer service
Communicates clearly and confidently
Takes initiative and follows through on responsibilities
Pays attention to details
Works well independently and as part of a team
Is comfortable handling difficult conversations professionally
Understands the importance of maintaining an organized and productive schedule
Is interested in becoming a long-term member of our dental team
Position
Full-Time Dental Receptionist
Competitive compensation will be based on experience and qualifications.

If you are enthusiastic about dentistry, enjoy helping people, and would like to work in a professional and supportive dental environment, we would love to hear from you.

Please submit your resume along with a brief introduction outlining your dental or administrative experience.

Dental Receptionist – Full-Time
New Sudbury Dental is looking for a friendly, organized, and dependable Dental Receptionist to join our growing team.

We are looking for an experienced dental receptionist who enjoys working with people, thrives in a busy environment, and takes pride in providing excellent patient service.

Responsibilities
Greet patients and provide a welcoming experience
Answer phones, emails, and patient inquiries
Schedule and confirm appointments
Manage patient check-in and check-out
Collect and process payments
Review treatment estimates and financial information
Assist patients with dental benefits and insurance questions
Submit predeterminations and process dental claims
Coordinate referrals and appointments with specialists
Manage recalls and follow up on outstanding treatment
Maintain accurate patient information and confidentiality
Support the dental team with daily administrative duties
Qualifications
Previous dental reception experience is required
Knowledge of dental terminology, procedures, and insurance processes
AbelDent experience is preferred, but not required
Strong computer, communication, and organizational skills
Ability to multitask in a busy dental environment
Professional, dependable, punctual, and detail-oriented
Comfortable discussing treatment costs, insurance, and financial arrangements
Positive attitude and strong team mentality
What We Are Looking For
We are looking for someone who provides exceptional customer service, communicates confidently, takes initiative, works well independently and as part of a team, and understands the importance of maintaining an organized and productive schedule.

Position: Full-Time Dental Receptionist
Competitive compensation based on experience and qualifications.

If you are interested in becoming a long-term member of our team, please submit your resume along with a brief introduction outlining your dental experience to dentaladmin@newsudburydental.com
Expected hours: 30.0 – 40.0 per week
Benefits:
On-site parking
Experience:
Dental receptionist: 3 years (required)
Work Location: In person