Dental Receptionist

About us
Hello! We at Pioneer Dental are a privately owned dental office in North Billerica, MA, striving to provide efficient, quality patient care in a professional, collaborative office setting. We are looking for a motivated, team-oriented individual to aid with patient check in/out, eligibility coverage and insurance claim processing. If you are looking for a welcoming work environment that is conducive to learning, consider joining our team at Pioneer Dental. Please include a resumé with your application.

Responsibilities:

- Greet and check-in patients in a friendly and professional manner

- Schedule and confirm patient appointments using dental scheduling software

- Answer phone calls and respond to patient inquiries

- Verify insurance coverage and collect patient information

- Maintain patient records and update as necessary

- Assist with billing and insurance claims processing

- Provide administrative support to the dental office staff
Skills:

- Proficiency in dental office software

- Strong knowledge of dental terminology and procedures

- Excellent communication skills, both written and verbal

- Ability to multitask and prioritize tasks in a fast-paced environment

- Attention to detail and accuracy in maintaining patient records

- Ability to provide exceptional customer service and patient care
Job Type: Full-time
Pay: $22.00 - $27.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible schedule
Life insurance
Paid time off
Parental leave
Retirement plan
Uniform allowance
Vision insurance
Education:
Associate (Preferred)
Experience:
Healthcare management: 2 years (Preferred)
Medical terminology: 1 year (Preferred)
Customer service: 3 years (Required)
Work Location: In person