full-time 7 days ago
Dental Receptionist -- 2+ experience required
Bergenfield Dental
Bergenfield, NJ 07621
29 - 31/hr
About the Practice
N/A Team Members
Software Software
Job Description
Bergenfield Dental
Location: Bergen County, NJ
Job Type: Full-time
Pay: $29.00–$31.00 per hour
Role Overview
Bergenfield Dental is seeking an energetic, positive-minded Dental Receptionist to join our state-of-the-art, fee-for-service dental office. This is a front-office role for an experienced and professional team player who enjoys helping patients, creating a welcoming office experience, and keeping daily operations organized and efficient.
The Dental Receptionist serves as an important first point of contact for patients and plays a key role in delivering excellent service by phone, in person, and throughout every stage of the patient visit. The ideal candidate is confident communicating with people, comfortable managing multiple priorities, and committed to maintaining a polished, compassionate, and professional presence.
Key Responsibilities
Welcome patients warmly and provide a positive, professional experience from arrival through departure.
Answer, screen, and route incoming phone calls promptly and courteously.
Schedule, confirm, reschedule, and coordinate patient appointments while supporting an efficient daily schedule.
Check patients in and out, update demographics and contact information, and maintain accurate records.
Communicate office policies, appointment details, treatment-related information, and payment expectations clearly and respectfully.
Collect patient payments and support accurate fee-for-service transactions.
Coordinate with dentists, hygienists, dental assistants, and other team members to support smooth patient flow.
Manage front-desk correspondence, messages, records, and routine administrative tasks.
Protect patient privacy and handle confidential information in accordance with office policies and applicable requirements.
Help maintain an organized, welcoming, and professional reception area.
Address patient questions and concerns with empathy, professionalism, and sound judgment, escalating issues when appropriate.
Contribute to a collaborative team environment and support additional office needs as assigned.
Required Qualifications
MINIMUM 2 YEARS Previous experience as a dental receptionist, dental front-office coordinator, or in a comparable healthcare administrative role.
Excellent people skills and a warm, patient-focused communication style.
Strong phone skills, including the ability to communicate clearly, professionally, and confidently.
Professional demeanor, positive attitude, and strong commitment to service excellence.
Excellent organization and attention to detail.
Ability to multitask and prioritize effectively in a busy dental office.
Ability to work independently while contributing actively as a team player.
Comfort discussing appointments, fees, payments, and office procedures with patients.
Commitment to maintaining patient confidentiality and handling sensitive information responsibly.
Availability to work full-time during the office’s scheduled hours.
Preferred Skills
Experience in a fee-for-service dental practice.
Familiarity with dental practice management or electronic health record systems.
Working knowledge of dental terminology, appointment scheduling, and front-office workflows.
Experience with insurance-related questions, patient accounts, or payment processing.
Strong computer skills and ability to learn new software quickly.
Calm, solutions-oriented approach when managing changes, questions, or competing priorities.
Bilingual communication skills are a plus.
Culture and Benefits
Bergenfield Dental is committed to creating a professional, welcoming, and team-oriented workplace where every patient interaction matters. We value positive communication, accountability, attention to detail, and people who take pride in supporting both patients and colleagues. The right candidate will join an environment that appreciates experience, encourages collaboration, and recognizes the important role the front office plays in a successful dental practice.
Benefits include:
Competitive pay of $29.00–$31.00 per hour, based on experience and qualifications.
401(k).
Health insurance.
Paid time off.
Great hours and the opportunity to work in a modern, state-of-the-art dental office.
Why Join Bergenfield Dental?
If you are an experienced dental receptionist who brings energy, professionalism, and excellent people and phone skills to work each day, Bergenfield Dental offers an opportunity to make a meaningful impact in a patient-focused practice. We are looking for someone who will take ownership of the front-office experience, support the team, and help patients feel confident and well cared for.
Apply today to join Bergenfield Dental’s team.
Job Type: Full-time
Pay: $29.00 - $31.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Experience:
Dental Receptionist: 2 years (Required)
Work Location: In person
Location: Bergen County, NJ
Job Type: Full-time
Pay: $29.00–$31.00 per hour
Role Overview
Bergenfield Dental is seeking an energetic, positive-minded Dental Receptionist to join our state-of-the-art, fee-for-service dental office. This is a front-office role for an experienced and professional team player who enjoys helping patients, creating a welcoming office experience, and keeping daily operations organized and efficient.
The Dental Receptionist serves as an important first point of contact for patients and plays a key role in delivering excellent service by phone, in person, and throughout every stage of the patient visit. The ideal candidate is confident communicating with people, comfortable managing multiple priorities, and committed to maintaining a polished, compassionate, and professional presence.
Key Responsibilities
Welcome patients warmly and provide a positive, professional experience from arrival through departure.
Answer, screen, and route incoming phone calls promptly and courteously.
Schedule, confirm, reschedule, and coordinate patient appointments while supporting an efficient daily schedule.
Check patients in and out, update demographics and contact information, and maintain accurate records.
Communicate office policies, appointment details, treatment-related information, and payment expectations clearly and respectfully.
Collect patient payments and support accurate fee-for-service transactions.
Coordinate with dentists, hygienists, dental assistants, and other team members to support smooth patient flow.
Manage front-desk correspondence, messages, records, and routine administrative tasks.
Protect patient privacy and handle confidential information in accordance with office policies and applicable requirements.
Help maintain an organized, welcoming, and professional reception area.
Address patient questions and concerns with empathy, professionalism, and sound judgment, escalating issues when appropriate.
Contribute to a collaborative team environment and support additional office needs as assigned.
Required Qualifications
MINIMUM 2 YEARS Previous experience as a dental receptionist, dental front-office coordinator, or in a comparable healthcare administrative role.
Excellent people skills and a warm, patient-focused communication style.
Strong phone skills, including the ability to communicate clearly, professionally, and confidently.
Professional demeanor, positive attitude, and strong commitment to service excellence.
Excellent organization and attention to detail.
Ability to multitask and prioritize effectively in a busy dental office.
Ability to work independently while contributing actively as a team player.
Comfort discussing appointments, fees, payments, and office procedures with patients.
Commitment to maintaining patient confidentiality and handling sensitive information responsibly.
Availability to work full-time during the office’s scheduled hours.
Preferred Skills
Experience in a fee-for-service dental practice.
Familiarity with dental practice management or electronic health record systems.
Working knowledge of dental terminology, appointment scheduling, and front-office workflows.
Experience with insurance-related questions, patient accounts, or payment processing.
Strong computer skills and ability to learn new software quickly.
Calm, solutions-oriented approach when managing changes, questions, or competing priorities.
Bilingual communication skills are a plus.
Culture and Benefits
Bergenfield Dental is committed to creating a professional, welcoming, and team-oriented workplace where every patient interaction matters. We value positive communication, accountability, attention to detail, and people who take pride in supporting both patients and colleagues. The right candidate will join an environment that appreciates experience, encourages collaboration, and recognizes the important role the front office plays in a successful dental practice.
Benefits include:
Competitive pay of $29.00–$31.00 per hour, based on experience and qualifications.
401(k).
Health insurance.
Paid time off.
Great hours and the opportunity to work in a modern, state-of-the-art dental office.
Why Join Bergenfield Dental?
If you are an experienced dental receptionist who brings energy, professionalism, and excellent people and phone skills to work each day, Bergenfield Dental offers an opportunity to make a meaningful impact in a patient-focused practice. We are looking for someone who will take ownership of the front-office experience, support the team, and help patients feel confident and well cared for.
Apply today to join Bergenfield Dental’s team.
Job Type: Full-time
Pay: $29.00 - $31.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Experience:
Dental Receptionist: 2 years (Required)
Work Location: In person
Requirements
• Dental receptionist
• Client interaction via phone calls
• Phone communication
• Interpersonal skills
• Availity
• Client interaction via phone calls
• Phone communication
• Interpersonal skills
• Availity
About Bergenfield Dental
Bergenfield Dental Associates, a premier Bergen County, NJ dental office, offers state-of-the-art dentistry for your entire family in a caring, comfortable atmosphere. There is no substitute for the beauty and function of your own natural, healthy teeth. Our practice offers quality, supervised dental care to encourage your whole family to maintain your smiles for a lifetime. Our practice strives to give each patient the personal service and attention they deserve. Our entire dental team brings together a variety of skills and expertise and pursue their work with integrity and a motivation to offer our patients the very best. You will sense a genuine desire to serve your needs every time you call or visit. Our office is conveniently located in Bergenfield, New Jersey, in the heart of Bergen County. Upon arrival, you will experience our reception area—not a waiting room—and promptly receive dental care because we know your time is valuable.