Dental Receptionist

Job Overview:
We are seeking a skilled and organized Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing excellent customer service and administrative support in a dental office setting. Your role will involve managing patient appointments, handling phone calls, and maintaining electronic medical records.

Duties:

- Greet and check-in patients, ensuring a warm and welcoming atmosphere

- Schedule and confirm patient appointments using dental office software (Progident)

- Answer phone calls and address patient inquiries or concerns

- Verify insurance coverage and process patient payments

- Maintain accurate electronic medical records and update patient information as necessary

- Coordinate with dental hygienists, assistants, and dentists to ensure smooth patient flow

- Assist with administrative tasks such as filing, faxing, and scanning documents

- Follow office protocols and maintain confidentiality of patient information

- Collaborate with the dental team to provide exceptional patient care
Qualifications:

- Previous experience as a Dental Receptionist

- Proficiency in using dental office software (Progident) is highly desirable

- Strong knowledge of medical terminology and dental procedures

- Excellent communication skills, both verbal and written

- Exceptional organizational skills with attention to detail

- Ability to multitask and prioritize tasks in a fast-paced environment

- Familiarity with phone systems and ability to handle high call volumes

- Proficient in using electronic medical records systems
Note: All positions must be paid, including internship positions.

Job Types: Full-time, Part-time, Permanent
Pay: $25.00-$35.00 per hour
Benefits:
Dental care
Paid time off
Education:
AEC / DEP or Skilled Trade Certificate (preferred)
Experience:
Dental receptionist: 1 year (required)
Work Location: In person