Dental Receptionist

We are seeking an enthusiastic, organized, and dependable Dental Receptionist to join our growing team. As the first point of contact for our patients, you will play a key role in creating an exceptional patient experience while ensuring the smooth day-to-day operation of our front office.

This position is ideal for someone who thrives in a fast-paced environment, enjoys building relationships with patients, and takes pride in providing excellent customer service.

Schedule
Full-Time Position
Tuesday through Saturday
Flexibility to assist with occasional schedule adjustments as needed
Key Responsibilities
Welcome and check in patients with warmth, professionalism, and enthusiasm
Manage incoming phone calls, emails, and patient inquiries
Schedule, confirm, and coordinate patient appointments efficiently
Process insurance claims and pre-authorizations
Collect and reconcile patient payments
Maintain accurate patient records and documentation
Support daily front desk operations and patient flow
Communicate effectively with dentists, hygienists, and clinical team members
Assist in achieving practice goals through excellent patient service and organization
Qualifications
Previous dental reception experience is preferred or at least a dental reception course
Experience with Tracker dental software is considered a strong asset
Excellent communication and interpersonal skills
Strong organizational abilities with exceptional attention to detail
Ability to multitask and prioritize effectively in a busy environment
Professional, positive, and patient-focused attitude
Reliable, punctual, and team-oriented
What We Offer
Competitive compensation based on experience
Supportive and collaborative team environment
Modern, well-established practice
Opportunities for professional growth and continuing education
Employee dental benefits
The opportunity to make a meaningful impact on patients' health and confidence every day
Job Type: Full-Time
We look forward to meeting a motivated individual who is passionate about patient care and excited to become part of our growing dental team.

Pay: $21.00-$30.00 per hour
Benefits:
Dental care
Extended health care
On-site parking
Application question(s):
Have you completed the dental reception course?

Experience:
Dental receptionist: 1 year (preferred)
Work Location: In person