full-time 12 days ago
Dental Receptionist
By The Lake Dental
255 Salem Road South, Ajax, ON
22–28/hr
About the Practice
6 Team Members
Tracker Software
Office Tour & Photos
Job Description
About Us
By The Lake Dental is a modern, state-of-the-art dental practice located in Ajax, Ontario. For over 15 years, we have proudly served our community by providing comprehensive, patient-centered care supported by advanced technology and a welcoming environment.
Our commitment to exceptional patient care has earned us recognition from our community as their “Favourite Dental Office,” consecutively since 2021. We are also proud to be one of the highest-rated dental practices in the area on Google, reflecting the trust and satisfaction of the patients we serve.
As a Platinum Invisalign provider, our practice offers advanced orthodontic solutions alongside comprehensive family dental care. From convenient direct billing to a thoughtfully designed patient experience, every aspect of our clinic is focused on making dental care comfortable, accessible, and personalized.
Role Description
This is a full-time, on-site role for a Patient Concierge | Patient Experience Specialist at By The Lake Dental in Ajax, ON.
The Patient Concierge plays an important role in shaping the patient experience at our practice. As one of the first points of contact for patients, this role helps ensure every interaction is welcoming, organized, and professional.
Responsibilities include coordinating patient scheduling, managing front-office communications, assisting with patient inquiries, and supporting daily administrative operations. Working closely with our clinical team, the Patient Concierge helps create a smooth and positive experience for patients throughout their visit.
Qualifications
Experience working in a dental office environment is strongly preferred
Strong communication and interpersonal skills to interact effectively with patients and team members
Experience with appointment scheduling and front-office coordination
Proven customer service experience, with a focus on patient care and professionalism
Strong organizational and multitasking abilities in a fast-paced environment
Familiarity with dental terminology and procedures
Experience with Oryx or similar dental office software is an asset
Position Details
Full-time position (up to 40 hours per week)
Permanent role
Must be available to work two Saturdays per month
On-site position located in Ajax, ON
Compensation
Hourly Pay: $22.00 – $28.00 per hour, based on experience
Eligibility for an annual performance-based bonus opportunity
At By The Lake Dental, we believe in rewarding the value our team members bring to the patient experience. We value experience, professionalism, and meaningful contributions to patient care.
Benefits
Dental care
Extended health care
Vision care
Life insurance
On-site parking
Why Join By The Lake Dental?
Our practice is built on the belief that great care begins with great communication and human connection.
As a Patient Concierge, you will play a vital role in helping patients feel welcomed, informed, and supported every step of the way. We are proud to foster a team culture grounded in professionalism, respect, and continuous growth. We pay for the experience, not just the admin.
Pay: $22.00-$28.00 per hour
Benefits:
Company events
Dental care
Extended health care
Life insurance
On-site parking
Vision care
Work Location: In person
By The Lake Dental is a modern, state-of-the-art dental practice located in Ajax, Ontario. For over 15 years, we have proudly served our community by providing comprehensive, patient-centered care supported by advanced technology and a welcoming environment.
Our commitment to exceptional patient care has earned us recognition from our community as their “Favourite Dental Office,” consecutively since 2021. We are also proud to be one of the highest-rated dental practices in the area on Google, reflecting the trust and satisfaction of the patients we serve.
As a Platinum Invisalign provider, our practice offers advanced orthodontic solutions alongside comprehensive family dental care. From convenient direct billing to a thoughtfully designed patient experience, every aspect of our clinic is focused on making dental care comfortable, accessible, and personalized.
Role Description
This is a full-time, on-site role for a Patient Concierge | Patient Experience Specialist at By The Lake Dental in Ajax, ON.
The Patient Concierge plays an important role in shaping the patient experience at our practice. As one of the first points of contact for patients, this role helps ensure every interaction is welcoming, organized, and professional.
Responsibilities include coordinating patient scheduling, managing front-office communications, assisting with patient inquiries, and supporting daily administrative operations. Working closely with our clinical team, the Patient Concierge helps create a smooth and positive experience for patients throughout their visit.
Qualifications
Experience working in a dental office environment is strongly preferred
Strong communication and interpersonal skills to interact effectively with patients and team members
Experience with appointment scheduling and front-office coordination
Proven customer service experience, with a focus on patient care and professionalism
Strong organizational and multitasking abilities in a fast-paced environment
Familiarity with dental terminology and procedures
Experience with Oryx or similar dental office software is an asset
Position Details
Full-time position (up to 40 hours per week)
Permanent role
Must be available to work two Saturdays per month
On-site position located in Ajax, ON
Compensation
Hourly Pay: $22.00 – $28.00 per hour, based on experience
Eligibility for an annual performance-based bonus opportunity
At By The Lake Dental, we believe in rewarding the value our team members bring to the patient experience. We value experience, professionalism, and meaningful contributions to patient care.
Benefits
Dental care
Extended health care
Vision care
Life insurance
On-site parking
Why Join By The Lake Dental?
Our practice is built on the belief that great care begins with great communication and human connection.
As a Patient Concierge, you will play a vital role in helping patients feel welcomed, informed, and supported every step of the way. We are proud to foster a team culture grounded in professionalism, respect, and continuous growth. We pay for the experience, not just the admin.
Pay: $22.00-$28.00 per hour
Benefits:
Company events
Dental care
Extended health care
Life insurance
On-site parking
Vision care
Work Location: In person
Requirements
• Dental receptionist
• Patient service
• Dental software
• Appointment scheduling
• Dentrix
• Patient service
• Dental software
• Appointment scheduling
• Dentrix
About By The Lake Dental
By The Lake Dental is a full-service, family dental office in Ajax & Scarborough dedicated to providing a pleasant and tranquil experience for the whole family. Their state-of-the-art facility offers modern amenities such as massage chairs, kids area, and direct billing to benefit providers. The team is committed to ensuring every patient receives the right treatment plan in a sophisticated and comfortable setting.