Dental Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming and efficient experience from appointment scheduling to check-out. Your expertise in medical administrative support, insurance verification, and patient service will help streamline clinic operations and foster positive patient relationships. This paid position offers an exciting opportunity to contribute to a busy dental practice while utilizing your strong organizational skills and dental terminology knowledge.

Responsibilities
Greet patients warmly upon arrival, ensuring a positive first impression and smooth check-in process
Manage appointment scheduling using dental office management software such as Open Dental, coordinating with clinical staff to optimize daily workflows
Verify insurance coverage, process claims, and handle billing inquiries utilizing systems like Meditech, Epic, or Athenahealth
Maintain accurate and up-to-date patient records in Electronic Health Record (EHR) systems, including documentation review and data entry
Answer multi-line phone systems with professional phone etiquette, directing calls efficiently and assisting with patient inquiries
Assist with insurance verification, pre-authorizations, and collection of copayments or outstanding balances
Support administrative tasks such as filing medical records, managing office supplies, and ensuring compliance with HIPAA regulations
Requirements
Proven experience in a dental office or medical administrative support role with clinic experience preferred
Strong knowledge of dental terminology, medical coding (CPT, ICD-9/10), and health information management systems such as Dentrix or Eaglesoft
Familiarity with EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems like Meditech, Epic, Athenahealth or eClinicalWorks
Ability to handle insurance verification processes and perform accurate documentation review
Excellent customer service skills combined with professional phone etiquette and effective communication abilities
Proficiency in computer skills including Microsoft Office Suite, typing (including 10 key), and familiarity with multi-line phone systems
Bilingual abilities are a plus to serve diverse patient populations effectively
Strong organizational skills with attention to detail in filing, documentation review, and office management tasks
Knowledge of HIPAA compliance standards to ensure patient confidentiality at all times
Join us in delivering exceptional patient care through efficient front desk operations! This role is perfect for motivated individuals who thrive in fast-paced environments and are passionate about supporting healthcare teams. We value your expertise in medical billing, coding, insurance processing, and office management—helping us create a seamless experience for every patient who walks through our doors.

Pay: $23.00 - $25.00 per hour
Work Location: In person